Mendable

Introduction

Mendable is an AI-powered chat-based search component that provides personalized answers to customer queries, and empowers developers to get information seamlessly. It comprises various chat-based search components, personalized answers, continuous improvement, open-source API, and AI-driven capabilities that use machine learning to simplify workflows and streamline operations. Mendable's integrations with platforms, applications, and services like ChatGPT, PdfGPT, BookGPT, ChatBot, Konjer, and customer success chatbots and Q&A enhance its AI-powered tools. Moreover, Mendable offers flexible pricing packages depending on your preference. Mendable provides its services for free to open-source projects and built for developer-focused businesses that aim to improve their customer support services. Mendable's search functionality continually learns and improves with an intuitive thumbs up and down rating system and the ability for admins to edit answers. The application syncs with customer documentation and support channels, and always offers users the option to opt-out of data sharing. Mendable is strongly considering moving towards an open-source model soon, allowing developers to create powerful solutions for their products and websites.

TLDR

Mendable is an AI-powered chat-based search component that provides personalized answers to customer queries and empowers developers to get information seamlessly. With various chat-based search components, Mendable's platform offers continuous improvement through machine learning and customized answers for every query. It also offers flexible pricing packages, including a free plan for open-source projects and a fixed and usage-based pricing plan. Mendable's integrations with platforms like ChatGPT, PdfGPT, BookGPT, ChatBot, Konjer, and customer success chatbots and Q&A enhance its AI-powered tools. Mendable's search functionality continually learns and improves with an intuitive rating system and editing features that help provide high accuracy. The application syncs with customers' documentation and support channels, and the company may consider looking at the repository code in the future. Nevertheless, it always offers users the option to opt-out of data sharing. Mendable's open-source model is not yet implemented, but is strongly considering providing developers with powerful solutions for their products and websites.

Company Overview

Mendable is an AI-powered chat-based search component that provides tailored answers to user queries. The company offers an API and existing React components that can be easily integrated into one's website or product. With over 180,000 conversations so far, Mendable empowers developers to get the information they need quickly and seamlessly.

Mendable's search functionality continually learns and improves through an intuitive thumbs up and down rating system and the ability for admins to edit answers. The chat-powered search bar, floating button, and API complement the product's generations based on data sources condensed into one powerful answer.

Optimized for developer-focused businesses, Mendable is already used by engineers from leading companies and one of the most popular frameworks for developing AI applications.

While currently closed-source, Mendable is strongly considering moving towards an open-source model. Customers can choose between fixed and usage-based pricing depending on their preferences. For open-source projects, Mendable provides its services for free. For non-open-source projects, customers can contact the company to learn more.

Mendable's application syncs with customer documentation and support channels, and uses that information to propose possible answers to users. While AI will never be 100% accurate, Mendable continually improves the accuracy of its answers. Customers can cancel or modify their subscription through the Stripe customer portal. While Mendable doesn't currently look at repository code, the company may consider it in the future, always offering users the option to opt out of data sharing.

If you have any other questions or input, feel free to reach out to the team at [email protected].

Features

Chat-based Search Components

Seamless Integration

Mendable delivers various chat-based search components that are designed for seamless integration. You can opt to choose from existing React components or utilize the API to create customized solutions. Mendable's chat-powered search bar, floating button, and API can be added anywhere on your docs, website, or product.

Personalized Answers

Empower developers and customers to get the information they need, when they need it. Mendable's platform takes your docs, community messages, and support questions to provide customized answers for every query. With this, you can provide an interactive self-help support for your customers or developers, reducing the number of support cases that come to you.

Continuous Improvement

Mendable's intuitive thumbs up and down rating system and the ability for admins to edit answers makes the search functionality continually learn and improve. Over time, Mendable's generations are based on all your data sources, condensed into one powerful answer.

Open Source API

Powerful Building Blocks

Mendable's open-source API offers a set of core building blocks that you can use to create the most powerful solution for your Web3 applications. Developers can easily integrate the API into their projects and use the tools to streamline their workflows.

Flexible Pricing

If you're not an open-source project, Mendable offers fixed and usage-based pricing packages depending on your preference. It's flexible pricing offers a fair cost depending on your usage. You can also reach out to their team if you have any queries before you avail a plan.

Easy Management

Currently, the application syncs with your documentation and support channels, then uses your docs, and previous data answered to suggest possible answers. Moreover, the API provides easy management that allows you to monitor, modify, and cancel the plan through Stripe.

AI-Driven Capabilities

In-Depth Analytics

Mendable offers an automated and self-serve analytics tool that helps you extract data insights and answer the deeper questions you have about your data. You can leverage these data to make well-informed business decisions to improve the performance of your company and streamline your operations.

Centralized Interface

Mendable provides a central interface to connect your LLM's with external data. With a centralized interface, you can connect your data from multiple sources and streamline your workflows. You don't have to switch multiple dashboards or apps to achieve your goals.

AI-Integrated Development

CodeGPT's platform brings AI inside your code editor. With over 450,000 installs, it helps coders write better software faster. The platform is integrated with Mendable's AI-driven capabilities and delivers better solutions based on your needs, allowing you to code in real-time with high efficiency.

Integrations

Mendable's AI-powered tools seamlessly integrate with various platforms, applications, and services.

ChatGPT

One of Mendable's key integrations is ChatGPT, an AI-powered Q&A tool developed by Open AI. ChatGPT technology can be integrated into Mendable's own Q&A feature. With ChatGPT's innovative machine learning technology, users can power-up Mendable's Q&A feature with better responses, quicker replies, and more accurate data for complex inquiries and topics.

PdfGPT

Mendable's PdfGPT integration targets PDF documents, simplifying the PDF experience by streamlining the process of generating and retrieving information from PDFs. With PdfGPT, users can chat with documents to easily extract the relevant information they need. The integration allows users to retrieve instant answers with cited sources, which saves time and improves accuracy. PdfGPT is ideal for users who need to manage large batches of PDFs, whether for work, school, or personal use.

BookGPT

Another integration offered by Mendable is BookGPT, which uses machine learning technology to enable users to chat with any book, but only with its title and author. BookGPT allows users to instantly access summaries, recommendations, insights, and important quotes from any book. This integration is especially useful for book clubs, students, writers, and avid readers who want a quick and easy way to review book content without having to read the entire book.

ChatBot

Mendable's ChatBot integration is one of the tools enabling users to create an AI-powered chatbot for their website, in less than 3 minutes. With ChatBot, users can provide efficient customer service, automate the process of handling inquiries, and increase user interaction with their website. This tool increases the overall UX and improves customer satisfaction by providing an instant, personalized, and hassle-free experience to website visitors.

Konjer

Mendable's Konjer integration is an AI-powered library that allows users to have coherent conversations with long documents up to 10 times faster than normal. Konjer is intuitive, simple, and works using machine learning algorithms. It has the potential to revolutionize the way users spend their time reading, by providing users with a summarization feature that provides the most important parts of a long document. As a result, users can quickly analyze information, develop arguments, and make decisions much more efficiently.

Customer Success Chatbots and Q&A

Mendable's customer success chatbots and Q&A integration uses GPT (Generative Pre-trained Transformer) technology, an advanced machine learning model, to communicate with customers, answer questions, and handle inquiries automatically. The technology is integrated with Mendable's platform providing companies with an efficient and easy way to enhance their customer experience. With this integration, companies can free up time for their staff, boost productivity, reduce costs, and improve customer satisfaction.

Pricing

Mendable provides a variety of pricing plans designed to suit the needs of different businesses and individuals. Whether you are a startup, small business, or a larger enterprise, Mendable has a plan that fits your requirements.

The Mendable platform has a free plan, which is available to open-source projects. If you are a developer or organization contributing to an open-source project, you can use all the features of the Startup plan for free. However, if you exceed 100 chat requests per month, you will need to upgrade to a paid plan.

The Startup plan is ideal for small businesses and includes 500 chat requests per month, unlimited users, and access to all the essential features. The Startup plan costs $49 per month, making it a cost-effective solution for businesses looking to improve their customer support.

The Pro plan is perfect for larger businesses that require more advanced features. This plan comes with a personalized onboarding experience, advanced analytics, priority support, and 2,500 chat requests per month. The Pro plan costs $149 per month, making it an affordable choice for businesses that want to offer exceptional customer support.

If your business demands even more advanced support features, Mendable also offers an Enterprise plan. This plan is customizable and includes everything from the Pro plan, along with premium support, a dedicated account manager, and 10,000 chat requests per month. The pricing for the Enterprise plan is customized and tailored to each individual customer's needs and requirements.

In conclusion, all of Mendable's pricing plans are designed to provide businesses with cost-effective solutions to improve their customer support services. Whether you are a small startup or a large enterprise, Mendable has the right plan for you. So, if you want to try it out or learn how Mendable powers Langchain.js 🦜️🔗 docs, head on over to their website and give it a try today!

FAQ

What is Mendable?

Mendable is an AI-powered chat-based search component that provides tailored answers to user queries. The company offers an API and existing React components that can be easily integrated into one's website or product. Mendable empowers developers to get the information they need quickly and seamlessly through an intuitive thumbs up and down rating system and the ability for admins to edit answers.

Is Mendable's service open-source?

Currently, Mendable is not open-source, but the company is strongly considering moving towards an open-source model. For open-source projects, Mendable provides its services for free. For non-open-source projects, customers can contact the company to learn more about fixed and usage-based pricing options.

How accurate are Mendable's search results?

While AI will never be 100% accurate, Mendable continually improves the accuracy of its answers through machine learning and customer feedback. The search functionality continually learns and improves with each conversation, providing more precise solutions over time.

What kind of businesses is Mendable designed for?

Mendable is designed for developer-focused businesses, and its API is used by engineers from leading companies. The chat-powered search bar, floating button, and API complement the product's generations based on data sources condensed into one powerful answer.

How does Mendable handle customer data?

Mendable's application syncs with customer documentation and support channels, and uses that information to propose possible answers to users. The company may consider looking at repository code in the future, but always offers users the option to opt-out of data sharing. Customers can cancel or modify their subscription through the Stripe customer portal.