Chatbase

Chatbase is an AI chatbot builder designed for businesses that need to create chatbots efficiently. It utilizes machine learning algorithms that allow users to upload various documents and add links to their websites to train the chatbot to answer any query related to their content. The chatbot can then be embedded onto a website via an iframe or chat widget, allowing customers to interact and receive helpful replies instantly. Chatbase offers efficient assistance to businesses in multiple ways, such as answering frequently asked questions, improving customer satisfaction, and offering adaptive customer service.

TLDR

Chatbase is an AI chatbot builder that utilizes machine learning algorithms to create custom chatbots for businesses. With up to 95 language support and the ability to upload various documents and links, Chatbase makes creating a chatbot effortless. Its adaptive and efficient features improve customer satisfaction and offer businesses effective customer support. Chatbase offers flexible pricing plans that offer a range of options based on your character and message credit needs. Contact Yasser at [email protected] to learn more or try out Chatbase's chatbot builder for your business.

Company Overview

Chatbase is an AI chatbot builder that enables businesses to create chatbots by crawling their website and training artificial intelligence on its content. Additionally, users can upload documents or add links to their website to train the chatbot on specific information. The chatbot can then be embedded onto a website via a chat widget or iframe, allowing customers to interact with the chatbot and receive helpful answers to their inquiries. With Chatbase, businesses can create customized chatbots that are capable of answering any question related to their content, making it easier for customers to find the information they need.

To train your chatbot, you can upload PDFs, text documents, Word documents or add website links, and then edit the base prompt for a personalized experience. The chatbot builder does not store the uploaded documents but only the extracted content, which is hosted on secure Google cloud servers. Additionally, users can choose between different artificial intelligence models such as ChatGPT (gpt-3.5-turbo) or gpt-4, depending on whether they prefer faster response times or more sophisticated language models.

Chatbase supports approximately 95 languages, so customers speaking any language can communicate with the chatbot, regardless of the language of the content. Furthermore, every chatbot created is private by default, but users can change the settings to make it public and share it with anyone. Chatbase's chat widget and chat bubble can be added to any page of the website for a seamless experience, and an API is available for advanced communication with your chatbot elsewhere.

Chatbase provides helpful assistance to businesses in multiple ways. It allows businesses to answer frequently asked questions efficiently, which saves time and resources. Additionally, customers can easily find information they are looking for by utilizing the chatbot, which improves customer satisfaction. Chatbase has received excellent reviews from users for its efficiency, ease of use, and adaptive customer service. Contact Yasser at [email protected] to learn more or try out Chatbase's chatbot builder for your business.

Features

AI Chatbot Builder

Train Your Chatbot

Chatbase's AI chatbot builder allows businesses to quickly create chatbots by crawling their website and training artificial intelligence on its content. Users can upload documents such as PDFs, text documents, Word documents or add website links to train the chatbot on specific information. To personalize the experience, the user can edit the base prompt. However, the chatbot builder does not store the uploaded documents but only the extracted content, which is hosted on secure Google cloud servers.

Choose from Different AI Models

Users can choose from different artificial intelligence models such as ChatGPT (gpt-3.5-turbo) or GPT-4, depending on whether they prefer faster response times or more sophisticated language models. This flexibility in AI models caters to the specific needs of businesses that prioritize either speed or complexity. Chatbase is also compatible with approximately 95 languages, providing customers with the ability to communicate with the chatbot in their preferred language.

Customize Your Chatbot

Every chatbot created with Chatbase is private by default, but users can change the settings to make it public and share it with anyone. Additionally, Chatbase's chat widget and chat bubble can be added on any page of the website, providing a seamless experience for customers. If businesses need advanced communication with their chatbot elsewhere, they can utilize Chatbase's API. Overall, Chatbase provides businesses with the flexibility to customize the chatbot to meet their specific needs and preferences.

Efficient FAQ Answering

Save Time and Resources

Chatbase allows businesses to answer frequently asked questions efficiently, which saves time and resources. The chatbot can handle up to 99% of interactions and respond helpfully to follow-up questions. This efficiency in answering FAQs ensures that businesses can quickly address customers' needs, freeing up customer service staff for more complex issues.

Improve Customer Satisfaction

Customers can easily find information they are looking for by utilizing the chatbot, which improves customer satisfaction. Chatbase's AI chatbot provides precise and accurate answers in real-time, ensuring that customers' inquiries are addressed promptly. With Chatbase, customers can avoid the frustration of searching for information on their own, and businesses can provide a more streamlined and satisfying customer experience.

Adaptive Customer Service

Chatbase's AI chatbot is adaptive and learns from conversations over time, resulting in more personalized responses to customers. As the chatbot is more exposed to different types of inquiries, it becomes better-equipped to handle more complex and nuanced questions. This adaptive customer service feature ensures that businesses can provide a more human-like experience, increasing customer satisfaction and engagement

Effortless Integration

Easily Embed on Any Website

Chatbase's AI chatbot builder provides businesses with a chat widget and chat bubble that can be added to any page of the website, providing a seamless experience for customers. The chatbot builder also supports iframe integration, allowing businesses to easily embed the chatbot on their website. Chatbase's effortless integration feature ensures that businesses can easily set up and start using their chatbot without any technical difficulties.

Cloud-Based, Secure Hosting

Chatbase's AI chatbot builder uses the secure Google cloud servers to host the extracted content used to train the chatbot. This cloud-based hosting ensures that the chatbot's data is protected against security breaches or data loss. With this feature, businesses can rest easy knowing that their chatbot's data is safe and secure.

Advanced API Integration

The availability of an API allows businesses to communicate with their chatbot from other platforms seamlessly. This advanced integration feature ensures that businesses with more sophisticated communication needs can easily incorporate the chatbot across their brand's different platforms without any issues.

Excellent Reviews and Customer Support

Efficiency and Ease of Use

Chatbase has received excellent reviews from users for its efficiency and ease of use. Businesses can quickly and easily build and implement chatbots using Chatbase's builder, allowing them more time to focus on their core operations. These features make Chatbase an attractive option for businesses looking to improve their customer service while reducing the workload of their customer service staff.

Responsive Customer Support

Chatbase's customer service receives exceptional reviews from customers. Chatbase provides responsive support to businesses that use their AI chatbot builder, ensuring that any issues or concerns are resolved in a timely manner. This support feature reaffirms Chatbase's commitment to ensuring that its customers remain satisfied with their services.

AI Chatbot Modeling

Chatbase Virtual Agent Modeling uses Google's machine learning and search capabilities to uncover critical insights across live-chat interactions, helping businesses build the best voice or chat virtual agent for their customers. With this feature, Chatbase ensures that businesses' chatbots are always improving, providing customers with a better and more reliable experience.

Pricing

Chatbase offers four different pricing plans: Free, Hobby, Standard, and Unlimited. The Free plan provides 400K Characters (~5MB) and 12,000 message credits. The Hobby plan offers 2M Characters (~24MB) and costs between $0 and $10 per month. The Standard plan offers 4M Characters (~50MB) and ranges from $50 to $120 per month. The Unlimited plan provides 4M Characters (~50MB) and requires you to contact Yasser at [email protected] for pricing information.

A message credit is used for each AI response with gpt-3.5-turbo (the default), while a message with gpt-4 costs 20 message credits. You can switch the model your chatbot uses by adjusting the settings. The difference in price is because gpt-4 costs 15x (prompt tokens) and 30x (completion tokens) what gpt-3.5-turbo costs on OpenAI.

If you have a paid plan, you can upload multiple files to one chatbot. Just click ctrl (windows) or cmd (mac) and select as many files as you want. Chatbase will show you the character count of all the attached documents.

A single chatbot on Chatbase can contain specific data and answer any question about that data, even if it was created using multiple documents. If you decide to make your chatbot public, anyone with the link will be able to interact with it.

In summary, Chatbase's pricing plans offer a range of options based on your character and message credit needs. Additionally, the ability to switch between AI response models and upload multiple documents provides flexibility to users.

FAQ

What is Chatbase?

Chatbase is an AI chatbot builder that utilizes machine learning algorithms to create custom chatbots. Businesses can upload various documents or add links to their website to train the chatbot to answer any query related to their content. Users can then embed the chatbot on their website via a chat widget or iframe, allowing customers to interact and receive replies instantly. Chatbase supports approximately 95 languages and provides excellent assistance to businesses in managing their customer support more efficiently. Contact Yasser at [email protected] to learn more or try out Chatbase's chatbot builder for your business.

How does Chatbase train my chatbot?

To train your chatbot, you can upload PDFs, text documents, Word documents or add website links, and then edit the base prompt for a personalized experience. The AI model "ChatGPT" is trained on your content, and the extracted content is hosted on secure Google cloud servers. Additionally, users can choose between different artificial intelligence models such as ChatGPT (gpt-3.5-turbo) or gpt-4, depending on whether they prefer faster response times or more sophisticated language models. You can create a personalized chatbot to answer frequently asked questions efficiently, which saves time and resources.

Is it possible to make my chatbot public?

Yes, every chatbot created is private by default, but users can change the settings to make it public and share it with anyone. Chatbase's chat widget and chat bubble can be added to any page of the website for a seamless experience. Additionally, an API is available for advanced communication with your chatbot outside of your website.

What type of businesses can use Chatbase?

Chatbase is perfect for any business that wants to optimize its customer service by answering customers' questions more efficiently. It can be used by small and medium-sized businesses, e-commerce websites, or any website that wants to improve their customer engagement. It makes finding information easier for customers while reducing the workload for the company’s customer support team. You don't need any technical expertise to build a chatbot with Chatbase; it's very user-friendly and easy to set up.

What are the benefits of using Chatbase?

There are numerous benefits to using Chatbase. First, it provides an efficient way to answer frequently asked questions, which saves time and resources. Customers can easily find the information they are looking for by utilizing the chatbot, which improves customer satisfaction. Chatbase offers a large number of language models, and it can support approximately 95 languages. Every chatbot is private by default, but users can change the settings to make it public and share it with anyone. Chatbase's chat widget and chat bubble can be added to any website for a seamless experience. Lastly, Chatbase offers excellent customer service with dedicated assistance and support to help you manage your chatbot better.