Gestualy

Introduction

Gestualy is an AI-powered tool that simplifies the process of measuring customer sentiment. The company is led by a licensed translator with over 15 years of experience in the tourism and cultural sector and an engineer specialized in telecommunications. Gestualy eliminates the need for cumbersome satisfaction surveys and delivers real-time feedback from customers through simple gestures. Its innovative approach to feedback gathering is much more efficient and accurate than traditional surveys, making it easy to gather customer feedback and provide comprehensive insights to enhance customer satisfaction. In this review, we will explore the features of Gestualy and its pricing structure, as well as the benefits and advantages of implementing its cutting-edge AI technology.

TLDR

Gestualy is an AI-powered tool that simplifies and streamlines measuring customer sentiment by leveraging innovative technology. Its gesture-based survey capability offers real-time feedback analysis that can generate comprehensive customer satisfaction reports. Gestualy's mood recognition feature can measure customer moods accurately, enabling businesses to personalize their services. The tool is easy to implement and comes with a user-friendly platform and customizable gestures, making it a valuable asset for businesses looking to optimize customer experience. Gestualy offers a unique pricing structure based on the specific needs and requirements of each individual client, making it flexible and adaptable to different business needs and budgets. With its practical and efficient approach to customer satisfaction measurement, Gestualy's tool/product/service is a hassle-free and convenient way to measure and improve customer satisfaction and mood through gestures.

Company Overview

Gestualy is an AI-powered tool that helps businesses quickly and easily measure and improve customer satisfaction and mood through gestures, eliminating the need for cumbersome satisfaction surveys. The company offers a demo to interested parties to explain how the tool works. Gestualy is led by Susana López Guerrero, a licensed translator with over 15 years of experience in the tourism and cultural sector. Her specialization is event organization, and she strives to make each event unique and unforgettable. The technical expertise comes from an engineer who holds a degree in telecommunications from the University of Malaga.

The mission of Gestualy is to simplify the process of measuring customer sentiment, making it a more efficient and intuitive workflow for businesses. Gestualy achieves this through the use of AI and automation technology, which makes it possible to gather real-time feedback from customers through a simple gesture. This modern, innovative approach to measuring customer satisfaction is much more efficient and accurate than traditional surveys, which can be time-consuming and often inaccurate.

Gestualy understands the value of customer feedback and makes it easy to gather that feedback by removing the barriers that often hinder the process. By utilizing its cutting-edge AI technology, Gestualy enhances the customer experience by eliminating the need for customers to fill out lengthy surveys. The company also offers a newsletter to its customers to keep them informed about its services and any other relevant updates. Gestualy is committed to data privacy and protection and is GDPR compliant. Customers can expect their data to be handled with the utmost care and protection.

In summary, Gestualy is a customer feedback tool that leverages AI technology to simplify and streamline the process of measuring customer satisfaction and mood. The company is led by a seasoned professional in the tourism and cultural sector, and the technical expertise is provided by an engineer specialized in telecommunications. Through its innovative approach to feedback gathering, Gestualy is shaking up the traditional methods of measuring customer satisfaction and making it more efficient and accurate than ever before.

Features

Customer Satisfaction Measurement

Gesture-Based Survey

Gestualy's primary feature is its Gesture-Based Survey capability. Rather than rely on cumbersome and time-consuming traditional surveys, businesses can leverage Gestualy to measure customer satisfaction using simple gestures. As customers interact with a business, they can use gestures to express their level of satisfaction without having to fill out surveys or answer questions. This feature provides a quick and easy way for businesses to get feedback from their customers quickly and efficiently.

Real-time Feedback Analysis

Gestualy offers real-time feedback analysis capabilities that enable businesses to monitor customer satisfaction levels continuously. By analyzing live data, businesses can quickly detect and respond to customer satisfaction trends, allowing for timely interventions that can improve the customer experience. This feature saves time and resources by providing easy-to-understand insights that help businesses optimize their customer service strategies, leading to increased customer satisfaction rates.

Comprehensive Customer Satisfaction Reports

Businesses can use Gestualy to generate comprehensive customer satisfaction reports that offer detailed insights into customer satisfaction trends and feedback. These reports provide businesses with clear and actionable feedback from customers, allowing them to improve customer satisfaction rates and develop strategies to optimize their services continually. With this feature, businesses can easily identify areas of improvement and prioritize areas that require quick attention.

Mood Recognition

Gestualy's Mood Recognition feature enables businesses to measure customer moods accurately. This feature analyzes the micro-expressions of customers in real-time to detect their emotions and feelings. With this information, businesses can personalize their services to match the mood of their customers, thereby improving the customer experience. Mood recognition also provides businesses with valuable customer metrics, which they can use to optimize their services continually.

Ease of Use

Simple Implementation

Gestualy is a simple and easy-to-use tool that businesses can implement quickly. It does not require any hardware or extensive training, making it the ideal solution for businesses of all sizes. Additionally, it can integrate with other business tools, such as CRM software, to streamline workflows and improve efficiency. The simplicity of Gestualy's implementation ensures that businesses can quickly get started and start improving their customer satisfaction rates immediately.

User-Friendly Platform

Gestualy's user-friendly platform makes it easy for businesses to understand and analyze customer feedback quickly. Businesses can use simple dashboards and analytics tools to analyze real-time customer feedback data and generate comprehensive reports. The platform is accessible through any web browser, providing businesses with the flexibility to access data from anywhere at any time.

Customizable Gestures

Gestualy's customizable gestures enable businesses to personalize their surveys, making them more engaging and reflecting their brand values. Businesses can create customized gestures that represent the core values of their brand and create a more interactive experience for their customers. Additionally, businesses can choose to use different gestures for various scenarios, such as in-store or virtual interactions, making the feedback process even more personalized.

Secure Data Storage

Gestualy secures all customer feedback data using the latest data encryption and storage technologies. This feature ensures that customer satisfaction data is kept confidential and protected from unauthorized access. Additionally, Gestualy provides businesses with the flexibility to choose where their data is stored, thereby ensuring that their data is compliant with local regulations.

Pricing

Gestualy offers a unique pricing structure that is tailored to the specific needs and requirements of each individual client. The pricing of their tool/product/service is not publicly displayed, but interested parties can request a demo to discuss their individual needs and budget.

Gestualy's pricing is based on factors such as the size of the organization, the number of employees or customers being served, the features and functionalities needed, and the duration of the engagement. They work closely with their clients to determine the best pricing package for their business needs.

Although the pricing is not publicly displayed, it is important to note that Gestualy's tool/product/service offers a hassle-free and convenient way to measure and improve customer satisfaction and mood through gestures. Their approach eliminates the need for cumbersome surveys and provides a quick and easy way to assess customer satisfaction levels. This can potentially save companies time and money in the long run.

Gestualy's pricing structure may be unique, but their focus on providing top-quality service to their clients is not. They prioritize their customers' satisfaction and work hard to meet and exceed their expectations. With their practical and efficient approach to customer satisfaction measurement, Gestualy's tool/product/service can be a valuable asset for businesses looking to optimize customer experience.

If you are interested in Gestualy's tool/product/service, you can reach out to them directly to discuss their pricing options and to learn more about their services. Their helpful and knowledgeable team is always willing to answer any questions and to provide guidance on the best approach to improving customer satisfaction through gestures.