Versational

Introduction

Versational is an AI-driven conversation intelligence and automation software that helps businesses optimize their sales process, improve employee training, and enhance marketing efforts. The software mines conversations for actionable insights, provides bite-sized video playlists to reduce training time, and optimizes conversations for increased conversion rates. Versational was developed by a team of experienced data scientists, engineers, designers, and customer success professionals in response to the pandemic's challenges. The platform allows businesses to stay in the loop and recall everything said while retrieving important highlights to learn quickly. It seamlessly integrates with current platforms and offers customizable plans to meet the unique needs of businesses. Versational also supports charitable organizations such as the Houston Food Bank and the Redwood Credit Union for victims of fires.

TLDR

Versational is an AI-powered conversation intelligence and automation software that optimizes sales processes, improves employee training, and enhances marketing efforts. It offers valuable insights, personalized training programs, and targeted marketing campaigns that resonate with customers. Versational's platform seamlessly integrates with current platforms, reducing time-to-hire, training time and costs, and increasing conversion rates for businesses of any size. The software features secured data encryption and storage, and the company also supports charitable organizations to give back to the community.

Company Overview

Versational is a conversation intelligence and AI automation software that delivers value-based solutions to improve your business' bottom line. It enables businesses to stay in the loop, mine conversations for actionable insights, and optimize conversations to increase conversion rates. The software also reduces training time and costs with bite-sized video playlists while providing the ability to recall everything said and retrieve important highlights to learn quickly.

Versational is a platform that was born in response to the pandemic's challenges, where millions of workers shifted to remote working, leading to fatigue and a loss of human connection. The team assembled a small group of data scientists, engineers, designers, PhDs, and customer success professionals to work on AI models that could help people improve their conversational value, turning conversations into actionable insights.

The team at Versational has a wealth of experience, having founded over 20 successful technology companies in digital healthcare and fintech and achieved several exits. They work remotely but have developed strong camaraderie, contributing to a good cause locally and globally through their Free Intelligent Conversation movement, which encourages positive and meaningful conversations.

Versational's features include AI-driven conversation enablement, voice of customer insights to optimize marketing performance, and training insights across all your business platforms to boost productivity. The software integrates seamlessly with current platforms and offers various plans to suit your business size and needs.

To help those in need, Versational supports charitable organizations such as the Houston Food Bank, which provides food and supplies to residents affected by disasters and the Redwood Credit Union for victims of fires.

Features

Conversation Intelligence

Value-Based Conversations

Versational's AI-driven platform provides value-based conversation intelligence that can increase the close rates of your sales representatives. The platform mines conversations for actionable insights and provides valuable information to your team on how to optimize your conversions.

Actionable Insights

With Versational's conversation intelligence, you can stay in the loop without attending every meeting. The platform allows you to recall everything said, snip what is important for study guides, and retrieve highlights to learn quickly. The insights provided by the platform can be used to create personalized messaging, improve training programs, and refine your sales tactics.

AI Automation

Reduce Time-to-Hire

With Versational's AI automation, you can reduce time-to-hire and hire with confidence. The platform allows you to share candidate notes, review resumes, and schedule interviews all in one place. The AI-powered system can also screen resumes and provide recommendations based on the job requirements, saving you time and effort during the hiring process.

Training Optimization

The AI automation features of the platform provide bite-sized video playlists that can reduce training time and costs. The platform allows you to track employee performance and offers personalized training programs to address gaps in knowledge. This can help you improve overall productivity and reduce turnover rates.

Voice of Customer Insights

AI-Targeted Insights

The Versational platform provides AI-targeted insights that can help you optimize your marketing performance. The platform analyzes customer interactions from various sources, such as social media, chatbots, and email, to provide a comprehensive view of your audience. With this data, you can create targeted marketing campaigns that resonate with your customers.

Data Security

Encryption and Storage Standards

Versational ensures that your data is secure by using the highest encryption and storage standards. Your data is encrypted both at rest and in transit, and is stored on servers that are monitored 24/7. You can trust that your sensitive information is safe with Versational.

Customizable Plans

Flexible Options for Your Business

Versational offers customizable plans that can meet the unique needs of your business. You can choose from a range of options depending on the number of users, the length of the subscription, and the number of clones (conversational models) you need. This allows you to scale your business and access the features that you require.

Overall, Versational's AI-driven conversation enablement platform provides a range of features that can help you optimize your sales process, improve employee training, and enhance your marketing efforts. With its advanced conversation intelligence and AI automation features, you can stay ahead of the competition and drive results for your business.