Second Nature AI

Introduction

Second Nature AI is an AI-based conversational sales training tool that provides a virtual pitch partner, named Jenny, capable of having actual discussions with sales reps, scoring them, and helping them improve on their own. The platform is designed for sellers and sales leaders who aim to achieve their sales quotas with ease. Second Nature AI offers a safe space for people to make mistakes in a safe environment, and the AI automation helps trainees prepare and handle objections from the customer confidently. Organizations gain better-prepared people after an onboarding process, saving them time and money. The platform's innovative technology and easy-to-use features provide organizations with a unique opportunity to create avatars of their sales teams and personalize training experiences. Second Nature AI is committed to providing its customers with the best possible services and has maintained its position in the sales coaching industry.

TLDR

Second Nature AI is an AI-based conversational sales training platform that provides a "virtual pitch partner" capable of having discussions with sales reps, scores them, and helps them improve on their own. The platform is built for sellers and sales leaders aiming to achieve their sales quotas quickly and easily. Second Nature AI offers a safe space for people to make mistakes during the training process, and AI automation helps trainees prepare, handle objections confidently, and get personalized learning experiences. Organizations get better-prepared employees after the onboarding process, saving them time and money. The platform is easy-to-use, and the innovative technology offers the unique opportunity to create avatars of sales teams. Second Nature AI provides the best services and maintains its position as a leader in the sales coaching industry.

Company Overview

Second Nature AI is an innovative and effective AI-based conversational sales training solution that is built for sellers and sales leaders who want to achieve their sales quotas with ease. The platform boasts of providing a "virtual pitch partner" that uses conversational AI to have actual discussions with sales reps, scores them, and helps them improve on their own so that they can ace every sales call. The company's managers have praised the insights they get from Second Nature AI, which helps them focus on the critical aspects of their sales activities and become more successful.

Second Nature AI helps organizations onboard their sales teams quickly and efficiently by providing a safe space for people to make mistakes in a safe environment. The use of AI automation in the training process helps the trainees prepare and handle objections from the customer confidently. As a result, organizations get better-prepared people after an onboarding process, saving them time and millions in the process.

With Second Nature AI, organizations get a unique opportunity to create avatars of their sales teams and select the person they want their team to train with. This feature is particularly useful for organizations that want to provide their trainees with the most relevant and personalized training experience.

Second Nature AI has already helped over 50,000 happy trainees to increase their sales proficiency, sales win rate, and open sales opportunities. It provides a comprehensive evaluation of popular products in the Sales Coaching market. As a result, the platform was named a leader in sales coaching by Info-Tech's Data Quadrant Reports.

Finally, Second Nature AI is committed to providing its customers with the best possible services, and the company has maintained its position as a leader in the sales coaching industry. The company's innovative technology and easy-to-use platform make it a go-to solution for organizations that want to improve their sales activities and achieve their sales targets.

Features

Jenny, Your AI Sales Coach

Live Conversations and Coaching for Sales Reps

With Second Nature AI's tool, "Jenny," sales representatives can enjoy live conversations with the AI coach to help them improve their performance levels. Sales reps can engage with Jenny based on their sales playbooks and talk tracks. Jenny tracks the information reps were able to discover, how deeply they covered the key topics, and how they answered objections and questions while providing real-time feedback and guidance. These personalized sessions help sales reps improve their confidence with customers and achieve their targets.

Gamification for Engaging the Whole Team

Engage your whole team in learning and improving with the gamification feature of Second Nature AI's tool. Jenny delivers challenges and interactive training experiences that simulate actual sales conversations and stimulate your sales team to exercise their selling muscles. Appealing charts and leaderboards track user progress, which also appeals to their competitive spirit and encourages them to keep trying. This feature helps your sales team enjoy learning and feel motivated to improve their sales skills.

Sales Enablement with Built-in Learning Management System

The built-in Learning Management System (LMS) of Second Nature AI's tool offers a comprehensive sales enablement system that allows sales managers to set up courses with videos and assign tasks to reps. Sales reps can practice sales conversations whenever and wherever they want in a safe space for learning, making mistakes, and improving. The system includes simulations and certifications to help reps improve and get certified after each learning unit. Jenny can also integrate with your existing LMS, making it easier to incorporate the tool into your sales training program.

Soft and Hard Skill Assessments with Reports for Reps and Managers

Second Nature AI's tool comes with built-in reports for reps and managers that cover soft skills like presentation style and hard skills such as product and playbook knowledge. Sales managers can use this feature to zero in on exactly where their reps need to improve, giving them one-on-one attention. The advanced feedback system helps sales reps improve and get certified after each learning unit. This feature provides deeper insights into sales reps' performance and training progress.

Various Modules for Different Sales Simulation Types

Depending on the type of simulation you want to run, various modules are available on Second Nature AI's tool. Salespeople can practice sales conversations in video calls before actual sales calls. Video call simulations give sellers the confidence to lead a real video call with confidence and fluency. Second Nature AI's tool ensures that all sales reps can fluently present your corporate deck with interactive feedback from Jenny. Salespeople can also record their pitches, and AI gives immediate feedback and automated scoring on soft skills. Finally, the tool helps sales reps deliver the product demo with a screen share demo and interactive feedback from Jenny.

Integrations

Second Nature AI offers a Salesforce integration that enables salespeople to access all the features and functionalities of Second Nature right from within Salesforce. This integration simplifies the workflow for sellers, sales managers, and sales enablement personnel by eliminating the need to switch between platforms, saving time and increasing efficiency. Salespeople can schedule time to practice with Jenny or any of the AI-powered role play partners, complete simulated sales calls or pitches, and check their performance dashboard for recent scores and progress against the rest of the team, all directly within Salesforce.

Salesforce Data and Second Nature Data

The Salesforce integration allows sales managers, sales enablement personnel, and other sales leaders to observe Salesforce sales data and Second Nature data in the same place. By providing integrated data, sales managers can track their team's sales performance against the number of practices completed, average scores, or level of improvement across the team. This offers another insight into changes in the team's success (or otherwise) in hitting their quotas. For example, if a manager sees that their team isn't on track to hit quota this quarter, they can suggest the right practice to increase results based on insights gathered from Second Nature's data.

Customized Reports

Additionally, you can run customized Second Nature reports within Salesforce and combine metrics from both platforms into a single report or dashboard. The integrated data allows sales managers to plot progress towards both revenue goals and training goals in the same location. Similarly, you can plot a new hire's ramp time from Salesforce against the training they've completed in Second Nature, so you can see how quickly they are onboarding and track which trainings had the most significant impact. The Second Nature Salesforce integration helps close the loop for business departments like sales enablement and L&D personnel as it helps in proving ROI on sales training.

Opportunity Tab

As part of Second Nature's Salesforce integration, the Opportunity tab will include suggestions for "just in time" learning. The salesperson can come to the call itself fully prepared by practicing responding to objections and questions in advance. For instance, if a sales representative is about to talk to the CFO of a company, the Opportunity tab will push a Second Nature practice session that simulates talking with a CFO. This feature helps each seller feel proficient and competent in every situation, especially when they might appreciate a brief refresher, whether that's brushing up on the finer details of a product they don't sell very often, or rehearsing the best tone when talking to a specific buyer.

Productivity and Efficiency

The Second Nature Salesforce integration brings together two robust tools that help enterprises make more sales. It opens up visibility into seller progress, yokes revenue to training goals, empowers sellers to take on any sales call, and turbo-charges your sales pipelines. By bringing together these two tools, the integration increases productivity, saves time, and streamlines the workflow for the sales team. This integration is coming soon to the AppExchange.

FAQ

What is Second Nature AI?

Second Nature AI is an AI-based conversational sales training solution that provides a virtual pitch partner that uses conversational AI to have actual discussions with sales reps, scores them, and helps them improve on their own so that they can ace every sales call. The product is built for sellers and sales leaders who want to achieve their sales quotas with ease.

What are the benefits of using Second Nature AI?

Second Nature AI helps organizations onboard their sales teams quickly and efficiently by providing a safe space for people to make mistakes in a safe environment. The use of AI automation in the training process helps the trainees prepare and handle objections from the customer confidently. As a result, organizations get better-prepared people after an onboarding process, saving them time and millions in the process. The platform also helps trainees increase their sales proficiency, sales win rate, and open sales opportunities.

How does Second Nature AI work?

When a sales rep uses Second Nature AI, they are using a virtual pitch partner that uses conversational AI to have actual discussions with them. The AI scores the sales rep, providing feedback on their strengths and weaknesses. By getting feedback on their practice pitch, sales reps can learn how to improve their sales pitch based on the AI's recommendations and become better salespeople.

What features does Second Nature AI offer?

Second Nature AI offers a variety of features to help sales teams. One of the most important features is the ability to create avatars of their sales teams and select the person they want their team to train with. This feature is particularly useful for organizations that want to provide their trainees with the most relevant and personalized training experience. Other features include a survey tool, course creation, and personalized playbooks for sales processes.

Is Second Nature AI difficult to use?

No, Second Nature AI is not difficult to use. The platform is designed to be easy-to-use, and it has already helped over 50,000 happy trainees to improve their sales proficiency. The company is dedicated to providing its customers with the best possible services, and the platform has been named a leader in sales coaching by Info-Tech's Data Quadrant Reports.

Alternatives

If you're looking for AI-powered sales training solutions, several alternatives to Second Nature AI's Sales Training Software are Salesforce Einstein, Mycelebs, Zia by Zoho, KalendarAI, and Reply.

Salesforce Einstein

Salesforce Einstein is an AI-powered suite of tools designed to enhance customer relationship management. The platform automates sales and marketing processes, provides personalized insights into customer behavior, and delivers predictive analysis to help sales representatives improve their skills and performance.

Mycelebs

Mycelebs is an AI-powered software suite for businesses that simplifies complex systems with easy-to-use plug-and-play automation tools. The platform provides sales representatives with personalized recommendations to improve their performance and increase conversions.

Zia by Zoho

Zia is Zoho’s AI-powered business assistant designed to optimize various aspects of your business processes, including sales. The platform uses machine learning algorithms to generate insights and recommendations for sales representatives, helping them improve their sales skills and close more deals.

KalendarAI

KalendarAI’s SalesGPT is an AI-powered platform that generates meetings and revenue on autopilot by connecting with prospects via email. The platform uses natural language processing (NLP) to craft personalized messages that resonate with prospects, increasing the likelihood of a response and ultimately leading to more sales.

Reply

Reply is an AI-powered sales engagement platform that automates prospecting and communication for increased response rates and conversions. The platform leverages machine learning algorithms to craft personalized messages that resonate with prospects and help sales representatives improve their performance.