Frankly

An innovative platform leveraging artificial intelligence to facilitate data collection, interpretation, and engagement in diverse communities.

About Frankly

Introduction

Frankly is an AI-powered platform designed to aid organizations in collecting, understanding, and utilizing vast amounts of data from various communities. The platform aims to eliminate cultural, financial, linguistic, and other obstacles to engagement, enabling different groups of people to express their opinions and thoughts, providing unique insights to support improved decision-making processes. FranklyAI's custom solutions are tailored for the health and education sectors, supporting better engagement with diverse communities, providing information in different languages and being culturally appropriate to their respective communities. The platform is available to a global audience and emphasizes their slogan of "no voice left behind," emphasizing the platform's significance towards diversity, equity, and representation.

TLDR

FranklyAI is an AI-powered platform that enables organizations to compile and interpret large quantities of data from diverse communities, removing several barriers to engagement, including cultural, financial, linguistic, and time-related limitations. With tailored solutions for the health and education sectors, FranklyAI offers virtual hospital tour guides, culturally appropriate language processing, and a conversational agent. The platform offers a seven-day free trial, with the option to upgrade to the Starter or Business Plan with complete access to the platform. FranklyAI stands out as a reliable and valuable tool for organizations' decision-making processes, distilling unique insights from their audience by emphasizing no voice left behind. Alternative survey tools include SurveyMonkey, Qualtrics, Typeform, Google Forms, and AskQ.

Company Overview

Frankly provides a unique platform that enables organizations to collect and interpret massive amounts of raw data from various communities and convert them into useful insights with the help of AI. The platform was developed to cater to the need for diversity, equity and representation in hearing the opinions of carefully chosen communities, capturing rich insights to support decision making processes. Frankly's mission statement 'no voice left behind' truly reflects the changing times, highlighting the importance of giving every community member a chance to express their thoughts and ideas.

Online methods often fail to capture the true diversity of a community, and Frankly serves to remove the barriers to engagement, whether they're cultural, language, financial, or time-related. Founder of Frankly, Matt Ensor, emphasizes the need to hear from all parts of the community and the platform's role in removing the obstacles to engagement with his mission statement. The platform allows organizations to compile and display results from the masses of raw data they collect through an unbiased lens, making it an essential tool in the decision-making process.

Frankly offers a 7-day free trial for users to test its many modules before they choose the one that will provide them with the insights they need. Users can upgrade to Starter or Business Plan and enjoy the full benefits of the platform after the free trial ends. With Frankly's headquarters in both Auckland and Australia, their reach spans across many communities, catering to an international audience. Frankly's platform enables organizations to make informed decisions that reflect the true diversity and opinions of a community, enabling them to better understand their audience and make choices that align with their views.

Features

Tailor-made solutions for Health and Education sectors

Virtual tour guide for hospital visitors

FranklyAI can function as a virtual tour guide for hospital visitors. It acquaints them with the hospital, their room, and surgery room beforehand, resulting in a better journey for the patient. This feature increases patients' level of comfort and helps with their overall experience in the hospital.

Better engagement with diverse communities

The University of Auckland has worked with FranklyAI to create a tailored-made solution to enhance engagement with their diverse communities. FranklyAI offers students the ability to ask questions and get information in Mandarin, Gagana Sāmoa, and te reo Māori. Additionally, FranklyAI does this in a culturally appropriate way, which results in better engagement with diverse communities.

Consult appropriately in different languages

FranklyAI is a conversational agent that is trained to consult appropriately in Torres Strait Creole, Mandarin, te reo Māori, Gagana Sāmoa, and different languages. This feature helps organisations provide information to communities using their native tongue. FranklyAI mimics human conversation, gathers insights, and analyses them, presented in secure dashboards. With this feature, meaningful improvements can be made, and better-informed decisions can be taken.

Deployment to support engagement with communities

Engagement with Auckland and Tauranga City Council communities

Auckland Council and Tauranga City Council used FranklyAI to support community engagement. FranklyAI integrates with existing tools, allowing users to engage in different languages to reach people who would not typically engage with traditional methods. This feature provides an opportunity to engage in different languages and reach a broader audience.

Trial Frankly free of charge for 7 days

Choose the module that offers the insights you need

Try FranklyAI for seven days free of charge. Choose the module that provides you with the insights you require. With this feature, gain a better understanding of how FranklyAI works and select the module that suits your needs best.

Get the full benefit of the platform

After the free trial period, upgrade to the starter or business plan to get the full benefit of the platform. This feature provides access to the complete range of FranklyAI’s features, offering the most comprehensive and insightful experience possible.

Custom Design

A tool designed for you

If you do not see the exact fit for your needs, ask FranklyAI to design a product/service just for you. FranklyAI's solutions are tailor-made to fit the unique needs of organisations, including customised solutions to meet specific requirements. This feature offers an opportunity to design a fully personalised AI tool, customised completely to your needs.

Contact us for Help

24/7 Support

If you need help or have any questions, contact FranklyAI's 24/7 support team. Their team of experts is always available to assist you when needed, ensuring that your experience with FranklyAI is the most seamless and user-friendly possible. This feature provides organisations with peace of mind in the knowledge that they always have access to support when needed.

Alternatives

If you're in the market for a tool that enables you to gather insights from your audience, here are some alternatives to consider.

SurveyMonkey

SurveyMonkey is a popular tool for online surveys and polls. It offers a range of customization options, including templates, logic branching, and skip logic. Additionally, SurveyMonkey provides real-time data analysis and integration with third-party tools such as Salesforce and Slack. While it doesn't offer the same cultural diversity as Frankly, SurveyMonkey is a great option for those seeking a reliable survey tool that has been in the market for a while.

Qualtrics

Qualtrics is an enterprise-grade tool that enables you to collect and analyze data through various modes such as email, SMS, and social media. It also offers options for customization and easy integration with several third-party platforms. Where Qualtrics excels is its robust analytics capabilities, which allow you to conduct advanced data analysis and build predictive models. While Qualtrics does not provide any modules that cater to specific cultures or languages, it is an excellent option for those seeking an advanced data collection solution.

Typeform

Typeform is a sleek, user-friendly survey tool that stands out for its visually-appealing, conversational interface. It makes surveys more engaging with features like quizzes and interactive chatbots. Typeform also offers options for customization and integration with third-party tools like Google Sheets and Mailchimp. While it doesn't offer the same cultural diversity as Frankly, it's an excellent option for those seeking a more aesthetically pleasing and interactive survey tool.

Google Forms

Google Forms is a simple survey tool with basic customization options. It's free to use, and being part of the Google Suite, it integrates easily with other Google apps. With Google Forms, you can easily distribute surveys and collect data, and it provides basic data analysis in Google Sheets. While it doesn't offer advanced customization or analytics, it's a great option for those with basic survey needs who want a free and straightforward tool.

AskQ

AskQ is an AI-powered survey tool that enables you to create conversational surveys using natural language processing. It provides real-time analytics with customer insights for deeper understanding and engagement with your audience. You can easily customize questions and design, and it integrates with third-party tools like Slack, Hubspot, and Zapier. With AskQ, you can gain insights into cultural nuances and perspectives as you receive diverse feedback. It also offers you a personal consultant who can provide end-to-end assistance and solutions to meet your specific requirements.

Frankly
Alternatives

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