Upheal

Introduction

Upheal is an AI-powered platform that simplifies the note-taking process for mental healthcare providers during therapy sessions. The platform's automated tools transcribe entire sessions, highlight the most important insights, and organize client progress and therapy notes. Video calls and analytics are also included, making it easier for clinicians to manage their patient caseloads. With Upheal, therapists can focus on client breakthroughs and reduce administrative work. The platform is co-created with mental healthcare professionals to ensure it meets their needs. Upheal's AI analyses speech cadence and therapist-to-client talking ratio to identify therapy topic repetition and even identify diagnosis markers. Upheal also captures key insights about important people and places in clients' lives, while securely storing data in compliance with HIPAA and GDPR guidelines. The platform's ultimate goal is to help therapists and coaches reduce their workload, allowing them to listen, observe, and support their clients in a more meaningful way.

TLDR

Upheal is an AI-powered platform for mental healthcare providers that simplifies note-taking during therapy sessions. The platform features automated notes, customizable templates, secure video calls, data-driven analytics, and a user-friendly interface. Upheal also provides group practice support, training resources, and supervision and consultation for therapists. The platform integrates with existing systems and workflows with ease and also has an API for developers to create customized workflow solutions. Upheal offers a free Early Access program and follows strict HIPAA and GDPR guidelines to keep data secure. The platform's ultimate goal is to reduce administrative work, allowing therapists to focus on client breakthroughs. Upheal's AI analyses speech cadence and therapist-to-client talking ratio to identify therapy topic repetition and diagnosis markers, while also capturing key insights about important people and places. With Upheal, therapists can listen, observe, and support their clients in a more meaningful way.

Company Overview

Upheal is an AI-powered platform for mental healthcare providers that simplifies the note-taking process during therapy sessions. The platform uses automated notes, video calls, and analytics to make it easier for providers to manage their patient caseloads. With Upheal, therapists are able to focus more on client breakthroughs and less on admin work.

The platform's automated tools transcribe entire therapy sessions, highlight the most important insights, and organize client progress and therapy notes. Clients can join video calls without needing to install any software, and consent forms and data processing are all managed by Upheal.

Upheal co-creates with mental healthcare professionals, ensuring that the platform is built with their needs in mind. The platform's video and audio recordings are stored in an encrypted cloud for reference and teaching purposes, and Upheal uses highly accurate transcripts from sessions to generate DAP (Data, Assessment, and Plan)-informed progress notes.

Upheal's AI analyses speech cadence and therapist-to-client talking ratio to identify therapy topic repetition and can even identify diagnosis markers. The platform also captures key insights about important people and places in clients' lives. This data is securely stored in compliance with strict HIPAA and GDPR guidelines.

Upheal's ultimate goal is to help therapists and coaches reduce the amount of work they have to do to manage their caseloads. Their technology enables clinicians to be fully present during therapy sessions, allowing them to listen, observe, and support their clients in a more meaningful way.

Features

AI Automated Notes

Effortlessly Create Session Notes in Real-Time

Upheal's AI technology takes over the tedious task of note-taking. With automatic session notes, therapists can focus solely on treatment and being present during therapy sessions. The AI generates detailed notes in real-time, accurately documenting every session. Every note is organized, and easy to access whenever required by law. This feature significantly reduces time spent on paperwork, enabling therapists to provide better-quality care for their clients.

Customizable Note Templates

Upheal provides several pre-designed note-taking templates that are customizable to fit each therapist's needs. Therapists can choose their preferred template and customize it based on their preferred formatting, language, and tone. Whether it's Cognitive-Behavioral Therapy (CBT) or Solution-Focused Brief Therapy (SFBT), these templates help therapists to maintain consistency and efficiency in documentation.

Accurate and Reliable Notes

Upheal's AI-generated notes are highly accurate, reliable, and consistent. The technology ensures that every session is documented to the highest standard possible. All client details, including gender, age, and demographics, are automatically entered into each session. This feature also eliminates errors and discrepancies that occur during manual documentation.

Video Calls

Secure Video Conferencing

Upheal's video call feature provides an interactive virtual environment for client therapy sessions. The tool provides a seamless and secure video conference experience that is HIPAA compliant. The platform ensures that conversations are kept confidential and that no unauthorized persons have access to the meeting. This feature allows clients and therapists to meet virtually from remote locations, enabling therapy sessions to be conducted flexibly, conveniently, and safely.

Easy Scheduling of Virtual Sessions

Upheal's video conferencing feature makes it easy for therapists to schedule and manage virtual sessions with their clients. The platform sends invites, collects consents, and processes data, making scheduling virtual sessions smooth and hassle-free. Clients can access virtual appointments from a mobile device or a computer. With no traveling or waiting, this feature increases the likelihood of clients making necessary follow-up appointments.

Accessible from Anywhere

Upheal's video calls feature is accessible from any location, at any time, with an internet connection. This feature ensures that therapy services are available to clients, no matter their geographic location. It also provides convenience for therapists, allowing them to continue to work even while traveling.

Analytics

Data-Driven Insights

Upheal provides detailed analytics to mental health organizations. The feature provides insights into patterns of care, referrals, follow-up rates, and productivity. This feature allows administrators to track progress on specific performance metrics and develop strategies to improve care delivery. The data-driven approach allows organizations to make better-informed decisions, drive improvements in care delivery and improve patient outcomes.

Real-Time Alerts and Notifications

The analytics module of Upheal sends real-time alerts to therapists, supervisors, and administrators. The feature notifies them of critical patient information, upcoming appointments, and missed follow-ups. This feature ensures that responsible parties are informed, and swift, corrective actions are taken to ensure that patients receive timely and appropriate care.

Flexible Reporting

The analytics feature comes with a reporting engine that can be customized to provide specific reports. The feature allows administrators to monitor the performance of individual therapists, practices, or the entire organization. Custom dashboards provide real-time insights, enabling stakeholders to identify patterns and make better-informed decisions.

Supervision and Training

Group Practice Support

Upheal's collaborative workflow allows therapists in group practices to access their notes and client information from one shared system. The feature enables practice administrators to monitor, supervise, and coach therapists to ensure they provide optimal care. This feature also ensures that clients receive consistent care from all therapists in the group practice.

Training and Developmental Resources

Upheal provides therapists with access to a range of training and developmental resources. The feature assists therapists in developing their skills and knowledge in specific therapy treatments. The training resources range from podcasts, articles, webinars, and courses. With Upheal, therapists can upskill and improve on their clinical competencies.

Supervision and Consultation

Upheal offers a platform for therapists to consult with supervisors, who can offer professional and technical guidance tailored to each therapist's personal needs. The feature enables therapists to review cases and receive constructive feedback to improve their practice. With this feature, therapists can develop their professional skills and clinical experience under the guidance of experienced supervisors.

Workflow Integration

System Integration

Upheal can integrate with existing systems and workflows. Whether it's Electronic Health Records (EHRs), billing, or other third-party systems, Upheal can seamlessly integrate with them. The feature allows therapists to work within their existing systems and workflows with efficiency and ease.

API Integration

Upheal provides an API for developers to create a more customized workflow solution. The API provides access to crucial Upheal functions, including note-taking and video conferencing. Developers can utilize the API to create integrations that suit their unique needs. This feature ensures a workflow solution that is tailored perfectly to the requirements of the mental health organization.

Easy-To-Use Interface

Upheal's user-friendly interface allows for a smooth user experience. The platform's use of intuitive design elements ensures that the essential functions are clearly accessible. This feature enables therapists to navigate the platform with ease, allowing them to focus on the quality of care they provide.

Pricing

Upheal is a cutting-edge AI-powered platform designed to make mental health professionals' lives easier. This unique tool provides automated notes, video calls, analytics, session recordings, transcripts, progress notes, insights, and more. With Upheal, clinicians can take advantage of secure video conferencing, guided consent collection, and voice-to-text transcription, allowing them to work more efficiently and effectively.

Upheal is committed to protecting the privacy of its users and follows all HIPAA and GDPR guidelines. For therapists taking part in the Early Access program, the platform is completely free to use. This is a fantastic opportunity for professionals to try out Upheal and experience firsthand how this platform can change the way they work.

While Upheal is primarily aimed at mental health professionals, it also offers a range of additional tools and services. These include a platform for tracking goals, a tool designed to help older adults learn about technology, a tool for checking medical symptoms, an app for practicing debating, an app for journaling dreams, and an app to chat with historical figures. The pricing for these services varies depending on the specific tool in question, so be sure to check Upheal's website for more information.

Overall, Upheal is a powerful and versatile tool that can help transform the way mental health professionals work. With its innovative features, data privacy compliance, and free Early Access program, it's certainly worth considering for anyone in the field who wants to improve their efficiency and effectiveness.

FAQ

What is Upheal?

Upheal is an AI-powered platform designed for mental healthcare providers to make the note-taking process during therapy sessions easier. The platform uses automated notes, video calls, and analytics to help providers manage their patient caseloads. With Upheal, therapists can focus more on client breakthroughs and less on admin work.

How does Upheal work?

Upheal is built on an AI-powered platform that transcribes entire therapy sessions, highlights the most important insights, and organizes client progress and therapy notes. The platform captures key insights about important people and places in clients' lives and stores the audio and video recordings in an encrypted cloud for reference and teaching purposes.

How can Upheal help healthcare providers?

Upheal can benefit healthcare providers through its ability to transcribe therapy sessions and provide the most meaningful insights. The AI analyzes speech cadence and therapist-to-client talking ratio to identify therapy topic repetition and even identify diagnosis markers. Providers can focus on listening, observing, and supporting their clients in a more meaningful way, while reducing the amount of time spent on administrative work.

Is Upheal secure?

Yes, Upheal is a secure platform built on a modern cloud infrastructure that emphasizes data security. The platform ensures the privacy of mental health data and stores all recordings in compliance with strict HIPAA and GDPR guidelines. Consent forms and data processing are all managed by Upheal, which adds an extra layer of security for clinicians and clients alike.

What are some of the benefits of using Upheal?

Upheal offers several benefits to healthcare providers, as well as their clients. Using Upheal can reduce the amount of time spent on administrative work, allowing providers to be fully present during therapy sessions. The platform captures key insights about important people and places in clients' lives, making it easier for providers to track progress. Upheal also uses highly accurate transcripts from sessions to generate DAP (Data, Assessment, and Plan)-informed progress notes.

Does Upheal offer customer support?

Yes, Upheal offers customer support through our email support team, who are available to assist with any queries you may have. Additionally, we offer resources on the platform itself to help guide users through each step.