ratings
Reliability
96/100
Usability
90/100
Customer Support
98/100
Features
96/100
Hosting Plans & Pricing
Hosting Plans Offered:
Liquid Web is perhaps one of the best managed hosting companies in the market today. A family of brands has come together to aid online businesses, non-profits, and various organizations.
Customer Support Options
Intel Xeon 1230v6
$169/mo
4 cores @ 3.9 GHz Max
16 GB RAM
2 x 240 GB SSD Primary Disk
1 x 2 TB SATA Backup Storage
5 TB Bandwidth
250 GB Acronis Cyber Backups
cPanel Included
Intel Xeon Gold 6226R - Single
$224.25/mo
16 cores @ 2.9 GHz (3.9 Max Turbo)
32 GB RAM
2 x 480 GB SSD Primary Disk
1 x 2 TB SATA Backup Storage
8 TB Bandwidth
250 GB Acronis Cyber Backups
Intel Xeon Gold 6226R - Dual
$374.25/mo
32 cores @ 2.9 GHz (3.9 Max Turbo)
64 GB RAM
2 x 480 GB SSD Primary Disk
1 x 2 TB SATA Backup Storage
8 TB Bandwidth
250 GB Acronis Cyber Backups
Standard
$265/mo
cPanel Server
Load Balancer
960 GB SSD File Storage
10 TB Transfer per VM
Acronis Cyber Backup
CentOS 7 with cPanel
Professional
$500/mo
cPanel Server
Web Nodes (2)
Load Balancer
NFS Replication
960 GB SSD File Storage
10 TB Transfer per VM
Acronis Cyber Backup
CentOS 7 with cPanel
Premier
$740/mo
cPanel Server
Web Nodes (4)
Load Balancer
NFS Replication
1440 GB SSD File Storage
10 TB Transfer per VM
Acronis Cyber Backup
CentOS 7 with cPanel
4 GB RAM
$54/mo
4 vCPU
100 GB SSD Disk Space
10 TB Bandwidth
Plesk Onyx
8 GB RAM
$74/mo
8 vCPU
150 GB SSD Disk Space
10 TB Bandwidth
Plesk Onyx
16 GB RAM
$135/mo
8 vCPU
200 GB SSD Disk Space
10 TB Bandwidth
Plesk Onyx
Spark
$9.50/mo
1 Site
15 GB Storage
2 TB Bandwidth
30 Day Backups
Unlimited Email Accounts
Beaver Builder Lite
iThemes Security Pro and iThemes Sync
Maker
$39.50/mo
Up to 5 Sites
40 GB Storage
3 TB Bandwidth
30 Day Backups
Unlimited Email Accounts
Beaver Builder Lite
iThemes Security Pro and iThemes Sync
Designer
$54.50/mo
Up to 10 Sites
60 GB Storage
4 TB Bandwidth
30 Day Backups
Unlimited Email Accounts
Beaver Builder Lite
iThemes Security Pro and iThemes Sync
Builder
$74.50/mo
Up to 25 Sites
100 GB Storage
5 TB Bandwidth
30 Day Backups
Unlimited Email Accounts
Beaver Builder Lite
iThemes Security Pro and iThemes Sync
Producer
$149.50/mo
Up to 50 Sites
300 GB Storage
5 TB Bandwidth
30 Day Backups
Unlimited Email Accounts
Beaver Builder Lite
iThemes Security Pro and iThemes Sync
Executive
$274.50/mo
Up to 100 Sites
500 GB Storage
10 TB Bandwidth
30 Day Backups
Unlimited Email Accounts
Beaver Builder Lite
iThemes Security Pro and iThemes Sync
Enterprise
$499.50/mo
Up to 250 Sites
800 GB Storage
10 TB Bandwidth
30 Day Backups
Unlimited Email Accounts
Beaver Builder Lite
iThemes Security Pro and iThemes Sync
Liquid Web is perhaps one of the best managed hosting companies in the market today. A family of brands has come together to aid online businesses, non-profits, and various organizations.
LiquidWeb is used for traditional managed hosting, Nexcess site optimization & app storage, and Stellar for WordPress premium plug-ins.
Together as a family, they promise to provide easy access to their services, highly trained experts to provide tech support, speed, security, and reliability. Employees are available 24/7/365 to provide human support if needed, and there's also the company's commitment to delivering quality service for all your online business needs.
Liquid Web has been powering content, commerce, and applications for more than 24 years. Backed by 10 global data centers located in the US, UK, and EU, the Liquid Web family manages over 500,000+ sites, supports over 100,000 software subscribers, and 2 Million+ free version software users. The numbers don't lie and this can be seen throughout user reviews; they received numerous 5 out of 5 stars from their loyal and trusted customers.
Opening the Liquid Web site for the first time can be quite intimidating; it was in my case at least. Thanks to the wide range of products and features that they offer, my immediate thought was that they are a very serious and expansive company.
The Liquid Web site screams sophistication, elegance, and premiere service. It was quite a challenge to find the exact Liquid Web hosting plan that fits my purpose of getting a good quality review of their services.
For this review, I signed up for a managed WordPress hosting plan for my test site. I choose the Spark plan at $19.50/month, although I got it on sale for $9.50. This plan comes with 1 managed site, 15 GB of storage, and 2 TB of bandwidth.
After I clicked the Get Started button, I was redirected to the Nexcess Portal.
On this page, you choose the plan terms and input account information. You'll also find your purchase details here. After inputting my details I clicked the Sign-Up button, added my billing address and payment option. With this, the purchase for this web hosting provider plan was finalized.
Nexcess is the cloud web hosting service optimized for digital commerce. They've partnered with Liquid Web to give managed WordPress and managed WooCommerce plans.
After logging in to my account, I was directed to this homepage.
Your account id, password, active tickets, invoices, and cred can be found in this client area. You'll also see the section for system status, servers, and data center.
There is a search field, the latest blog post from the Liquid Web support team, and an announcement for scheduled maintenance.
You can see tabs for Home, Plans, SSL, Support, Billings, and DNS on the right. Once I clicked the Plan tab, I was redirected to this page.
In the SSL tab, you'll find the SSL certificates you ordered for your site. An SSL certificate is like a badge of honor you can put on your site to show users that the site is safe, secure, and reliable.
It is a crucial component of websites that require the exchange of sensitive information such as personal info and card details. The SSL certificate comes in different forms depending on the website's level of security.
I did not have any yet, so I clicked the Order Certificate button on the left. On the order page, you get to select the type of certificate (single domain, multi-domain, or wildcard), then input the source of the certificate and your details. Then you will proceed to the payment screen for your purchase.
The Support Tab shows your support tickets. Tickets are used if you want to ask for help from the Liquid Web support team. You can write down your concern, choose the department you are trying to address, and so on. Once you are done with writing down everything, click Add to finalize the ticket.
There is also a button to Request Migration at the right side of the page. Liquid Web offers free site migration from other web hosts. You need to have a paid plan from Liquid Web before you can avail any free site migrations.
The Billings tab shows your invoices, credits, payments, payment info, and orders. Here, you can see the summary and details of purchased plans, certificates, add-ons, and more.
The Domains tab shows your DNS zone. You can add your domain here. You can also click the three dots to view your domain details or to delete them from your zone.
If you click the User Menu to the right, you'll see a dropdown list containing the following:
When you sign up for a Liquid Web Managed Hosting plan, make sure to explore the Client Area and familiarize yourself with its functions. As I have observed, it is very user and beginner-friendly.
Liquid Web uses 3 different control panels for website hosting account management. The availability of them depends on the web hosting plans purchased by the customers.
Most plans will give you the option to choose any of the three. Some need to be additionally purchased, while others are included in the plans. In my case, I have more experience with cPanel and that's what I recommend to beginners as well.
Choosing a control panel can be intimidating, but you should always go with what makes you more comfortable. A lot of resources are available at your fingertips; you can watch videos, read the manuals from Liquid Web's pool of resources, and compare reviews.
The most effective method perhaps is talking to someone who is an expert. Use a ticket and submit your concern to Liquid Web's 'Most Helpful Humans' to help with your concern.
One thing in common that control panel dashboards have is how they arrange the tools based on their functions. But if I had to choose a winner in that category, I would choose cPanel. The way it is arranged is straightforward to understand and easy to use; tools are grouped nicely without overlapping.
All of the Liquid Web management panels show the server overview on their homepage. I like that it is one of the first things you see when you log in. From there, you can decide which part of your account needs some work.
All of these include the general features necessary for a control panel.
You can log into InterWorx by using your Liquid Web account. After logging in, you'll see the various navigation links on the left; clicking one will show additional menu items predominantly related to website management. Keep in mind that InterWorx is mainly oriented towards advanced users.
The SiteWorx tab shows all your web and domain accounts. You can also modify the SiteWorx accounts from here. These modifications include modifying account settings, changing passwords and IP addresses, and account deletion.
The NodeWorx tab is basically a system admin for managing servers and hosting accounts. Here, you can see the status of your system services, CPU, memory, bandwidth usage, and general server information.
You can log into your cPanel account by using the cPanel login page or the Liquid Web Account. The first time you log in, you'll see the sections arranged according to functions and a server overview.
Plesk is a control panel designed to simplify web hosting management. It can easily be integrated with web applications like WordPress.
You can access your Plesk account from the Liquid Web account dashboard. Inside the Plesk dashboard, you can choose between Power User view or Service Provider view.
Power User should be used if you have one or a few more websites, while the Service Provider view is mainly for someone who manages a lot of sites and/or reseller services. Keep in mind that Power User is the default view once you log in for the first time.
Plesk includes all the general features you'd need from a control panel plus the following:
You can log in to your WHM account by using the Liquid Web Account. Your WHM dashboard shows server management options and features. Though most of its features are for advanced users, you could easily learn them as you go along.
Using WHM, you can change root passwords, configure backups, manage your accounts or create new ones, configure server security and firewall, and generate SSL certificates.
Liquid Web uses Beaver Builder and offers it for free to those who purchase managed WooCommerce hosting plans. It is fast, functional, and lightweight in many regards.
You can choose from different templates and add different content into your layout by just dragging and dropping. It is very user and beginner-friendly.
You can also use the Nexcess Store Builder to create a WooCommerce store in no time.
The choice is yours; you could use the built-in web builder or download a new one. The most common website builders are those that are compatible with WordPress sites.
Using the cPanel server management dashboard, you can easily download the desired applications by using the Softaculous App Installer.
If you are using Plesk, just go to the Applications tab for easy installation of web applications.
When installing, you can choose from a list of different WordPress plugins as well. The WordPress app comes with thousands of WordPress themes that you can choose from.
You can also use StellarWP for WordPress plugins and software. This is only available if you purchase the Managed WordPress Hosting plans.
You can contact Liquid Web for support 24/7 via phone, chat, or email. All information about these can be found in the Contact Us tab. If you're in a rush, you could instantly begin a chat with their support team by clicking the Chat Now message found on every Liquid Web web page.
Liquid Web claims that their agents respond in less than a minute and are quick to the task - I wanted to test this out for our Liquid Web review.
Here's how our conversation went. The support person responded fairly quickly to my message. The response was personalized which means I was probably talking to an actual person, rather than an AI. All in all, they have excellent customer service with great support staff.
Other than the customer support option I mentioned above, they also have a pool of articles, case studies, blogs, and webinars that you can use to your advantage. They are rich in content and contain information about their plans, methodology, and more. The tutorials can be beneficial, especially for beginners, plus they also have plenty of visual media for you to truly catch everything they want to teach you.
LiquidWeb offers a wide array of services for you to choose from. In addition, you can also choose your desired management and support level.
Fully managed servers come with a control panel from where you can manage everything on your account. You also gain access to everything that's related to helping users with issues, whether it's Liquid Web's support team or the resources and tutorials they offer.
They will also perform the updates on the server that are necessary. With self and core-managed servers, you wouldn't get Liquid Web's full support system.
This means the server would be managed only by you. It is best to get fully managed servers if you are a beginner.
Liquid Web is a premium hosting provider which means that they give excellent quality hosting solutions to their customers. As a web hosting elite provider, you can expect nothing less.
Nexcess, StellarWP, and Liquid Web offer dedicated server hosting, cloud hosting packages, WordPress hosting plans, and more.
A dedicated server is a remote server exclusively dedicated to a single individual, organization, or business. It is not a shared web hosting plan, and as such, hosting is not shared with any other customers.
Liquid Web servers come with tailored security, complete control over the system, resources, and other configuration options. Many hosting providers offer dedicated servers to their customers, but Liquid Web also offers managed hosting plans.
Here, you can compare Liquid Web's dedicated hosting packs, and you can choose from the following servers:
Here is a comparison of the introductory prices, inclusions, and add-ons:
Liquid Web VPS hosting provides its customer the power of a dedicated server and the flexibility of a cloud hosting environment. These web hosting plans are ideal for people who want to use their own powerful server but want to minimize the cost. This hosting service can be used in Linux or Windows servers.
Here is the comparison of these managed web hosting plans.
Note: VPS hosting prices indicated here are for the InterWorx control panel only.
Cloud Dedicated Servers combine the processing power and available resources of a dedicated server with the flexibility of a cloud platform.
There are two sets of plans you can choose from:
Standard Cloud Dedicated Options - great for hosting small apps, websites, resellers, and more
High-Performance Cloud Dedicated Options - great for databases, SaaS, hosting multiple sites or apps, large resellers, and more.
Here's a comparison of the two and the available servers:
Below is the comparison between cloud server hosting in Liquid Web versus other web hosting providers.
Comparison of Liquid Web features with other hosting providers
The private cloud is considered to be your own data center. Private cloud hosting at Liquid Web is made possible by VMware and NetApp. It is a combination of a public cloud and a streamlined management service.
This plan is available on a multi-tenant infrastructure or a built-to-order environment. Private cloud hosting plans promise power, performance, and reliability for huge industries and enterprises.
You can choose from the following plans :
Multi-tenant VMware Private Cloud - with servers pooling resources to form a virtual data center for customer use, you're only paying for the resources you need, so the cost is lower
Dedicated VMware Private Cloud - fully isolated environment, dedicates servers are exclusive for your use only, more expensive
The picture below shows the pricing and features of the two plans:
The Private VPS Parent web hosting plan allows the user to create their own private cloud environment. It is easy to create and configure. You can move, resize, clone, or destroy virtual instances in your own VPS parent. In addition, you can easily resize the RAM, adjust disk size, and configure the number of cores. To put it simply, the possibilities are endless.
Standard Private VPS Parents - great for hosting small apps, websites, resellers, and more
High-Performance Private VPS Parents - great for hosting databases, SaaS, hosting multiple sites or apps, large resellers, and more.
Below is the comparison of the two hosting solutions:
Liquid Web's Cloud Server hosting uses cPanel. It is fast, reliable, and easy to use.
Below are the different plans you can choose from, together with the pricing and the features. You can choose from Standard, Professional, and Premier.
A Cloud Site is a managed web hosting platform that allows users to build and launch websites without learning cPanel or server management.
For this Liquid Web hosting plan, you can easily add storage for $2.40/GB, and bandwidth for $0.15 /GB. Dedicated IPs cost $1/site/month whenever there is an SSL certificate installed. Database storage costs $6/month, and Windows Framework will set you back $10/month.
Liquid Web and Nexcess offer managed WordPress hosting plans that are expertly curated for your needs. Nexcess, a digital commerce cloud platform, offers a fully managed WordPress hosting plan that aims to help you build, optimize and grow your business.
The cheapest web hosting plan from this category starts at $9.50/month. This plan is ideal for your WordPress website. With Nexcess, managed WordPress hosting is easy and full of website enhancing features you can get for free.
Here are the managed WordPress hosting plans you can choose from:
This plan comes with WordPress site migration if you want to move your site from other managed WordPress hosts.
WooCommerce is an open-source e-commerce plugin for WordPress. Liquid Web offers this affordable and easy-to-scale e-commerce hosting plan for $19.00/month (starter plan). It includes all resources you need for your store to stay safe, secure, easy to manage, and accessible at all times. Liquid Web's managed WooCommerce plan comes in 6 different hosting packages.
Here is the comparison of the different Liquid Web plans:
Liquid Web's enterprise hosting provider offers customized hosting solutions based on your specific needs. You will receive individual help from Liquid Web's IT team to design the best web hosting solution for your business.
These hosting solutions offer high performance, high availability, and separate database servers. The price for this enterprise web hosting service varies depending on the features, security, storage, back-ups, and add-ons of your choice.
Liquid Web offers secure, reliable, and hassle-free hosting with multiple layers of protection and easy whole-system recovery, Acronis Cyber Backups, and other security and hosting features. The Liquid Web web host takes security seriously and as such, their security solutions are top of the line.
Listed below are the detailed features of each plan for your reference.
Aside from the features mentioned above, here are some things I considered as an advantage of using Liquid Web:
Some of the downsides of using Liquid Web as a web host are as follows:
Overall, Liquid Web is a very reliable web host.
With 10 global data centers, fully managed cloud and web hosting, excellent support from 'Most Helpful Human' in Hosting, powering more than 45 000 customers and more than 500 000 sites under management, secure and hassle-free hosting, and great user reviews from different sites and its loyal customers, I can say that Liquid Web is not only reliable but also one of the most powerful web hosts in the field.
Although it is a bit pricey compared to other hosting companies, be at peace with the fact that they've been successful for more than two decades, and you are getting quite a lot for what you pay for.
I hope this Liquid Web review helps you in your hosting journey!
If you're in the market for a hosting account provider, be sure to check out our user reviews, our web hosting guide and our top popular hosting provider picks