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InMotion Review

ratings

Reliability

/100

Usability

/100

Customer Support

/100

Features

/100

Highlights

Hosting Plans & Pricing

InMotion Company Overview

InMotion Hosting is one of the oldest web hosting companies in the market, with a rating of 4.6/5 stars as of 2021.

Founded in 2001, InMotion has offices located in Los Angeles and Virginia Beach. They offer a competitively-priced hosting service with 24/7 US-based support.

InMotion has been a well-known brand for web hosting that has reliable performance. InMotion provides web hosting for beginners, businesses, and everything in between.

With InMotion Hosting being one of the biggest names in the web hosting industry, it has grown a customer base of over 1.2 million domains with two data centers located on the East and West Coast. They claim that they are top in website transfers, customer support, as well as industry guarantee.

555 S. Independence Blvd, Virginia Beach, VA 23452

Customer Support Options

Phone Support
Email Support
Chat Support

InMotion Plans & Pricing

Shared Hosting

Plan Name

Plan Price

Plan Features

Launch

$5.99/mo

Free domain & SSL

2 Websites

50GB SSD Storage

Unlimited Bandwidth

3x Performance

10 Email Addresses

Security Suite

Marketing Tools

Power

$5.99/mo

Free domain & SSL

50 Websites

100GB SSD Storage

Unlimited Bandwidth

4x Performance

50 Email Addresses

Security Suite

Marketing Tools

Advanced Caching

Pro

$14.99/mo

Free domain & SSL

100 Websites

200GB SSD Storage

Unlimited Bandwidth

6x Performance

Unlimited Email Addresses

Security Suite

Marketing Tools

Advanced Caching

Pro Support SLA

Dedicated Hosting

Plan Name

Plan Price

Plan Features

Essential

$139.99/mo

4 Core / 8 Thread

16GB DDR3 RAM

15TB Data Transfer

1TB SSD Primary

5 Dedicated IPs

50GB Free Backup Storage

Advanced

$189.99/mo

4 Core / 8 Thread

32GB DDR4 RAM

15TB Data Transfer

2TB SSD Primary

10 Dedicated IPs

50GB Free Backup Storage

Elite

$259.99/mo

6 Core / 12 Thread

64GB DDR4 RAM

20TB Data Transfer

2x1TB SSD RAID

15 Dedicated IPs

50GB Free Backup Storage

VPS Hosting

Plan Name

Plan Price

Plan Features

2GB RAM

$29.99/mo

2 CPU Cores

2GB RAM

45GB SSD Storage

4TB Bandwidth

1 Dedicated IP

Free SSL

Free Website Transfers & Server Setup

cPanel & WHM Included

4GB RAM

$59.99/mo

4 CPU Cores

4GB RAM

75GB SSD Storage

5TB Bandwidth

1 Dedicated IP

Free SSL

Free Website Transfers & Server Setup

cPanel & WHM Included

6GB RAM

$74.99/mo

6 CPU Cores

6GB RAM

105GB SSD Storage

6TB Bandwidth

1 Dedicated IP

Free SSL

Free Website Transfers & Server Setup

cPanel & WHM Included

8GB RAM

$89.99/mo

8 CPU Cores

8GB RAM

140GB SSD Storage

7TB Bandwidth

1 Dedicated IP

Free SSL

Free Website Transfers & Server Setup

cPanel & WHM Included

Wordpress Hosting

Plan Name

Plan Price

Plan Features

WP-1000S

$7.99/mo

1 Website

50GB SSD Storage

4x Performance

Free SSL

Unlimited Bandwidth

Unlimited Email

Advanced Caching

WP-2000S

$7.99/mo

2 Websites

100GB SSD Storage

6x Performance

Free SSL

Unlimited Bandwidth

Unlimited Email

Advanced Caching

Jetpack Personal

WP-3000S

$13.99/mo

3 Websites

150GB SSD Storage

8x Performance

Free SSL

Unlimited Bandwidth

Unlimited Email

Advanced Caching

Jetpack Personal

Dedicated Opcode Cache Pool

WP-4000S

$22.99/mo

6 Websites

200GB SSD Storage

12x Performance

Free SSL

Unlimited Bandwidth

Unlimited Email

Advanced Caching

Jetpack Personal

Dedicated Opcode Cache Pool

Dedicated IP

test

InMotion Full Review

InMotion Hosting is one of the oldest web hosting companies in the market, with a rating of 4.6/5 stars as of 2021.

Founded in 2001, InMotion has offices located in Los Angeles and Virginia Beach. They offer a competitively-priced hosting service with 24/7 US-based support.

InMotion has been a well-known brand for web hosting that has reliable performance. InMotion provides web hosting for beginners, businesses, and everything in between.

With InMotion Hosting being one of the biggest names in the web hosting industry, it has grown a customer base of over 1.2 million domains with two data centers located on the East and West Coast. They claim that they are top in website transfers, customer support, as well as industry guarantee.

In this detailed InMotion hosting review, I will test one of their web hosting plans with insights based on performance, reliability, support, features, and pricing.

Now the question here is, is InMotion worth subscribing to? Read on to find out.

Getting Started With InMotion Hosting

To get started, you need to go to their InMotion Hosting website.

On the homepage, you'll find a banner advertising their current promotions, as well as a list of the various plans they provide, including Shared Hosting, WordPress Hosting, VPS Hosting, and Dedicated Server Hosting.

When you first attempt to sign up for the service, InMotion will redirect you to this page.

Shared Hosting - A cPanel shared Hosting

Here, you will have three options to choose from - Launch, Power, and Pro. Shared hosting plans have their own distinct set of features for each.

WordPress Hosting - A high-performance managed WordPress Hosting

Managed VPS Hosting - A high-performance VPS Hosting

Dedicated Servers - Hardware and software configurations

Here, you'll have four plans to choose from where each plan indicates how many Gigabytes it offers: 2GB, 4GB, 6GB, and 8GB of RAM. Things may become a little complex here, but you shouldn't have too many problems if you know what you need and want.

Reseller Hosting - Start your own web hosting firm, or supplement your development or design services with your own branded web hosting services.

For this review, I opted for the Shared Hosting Launch plan, which offers a free domain and SSL, a 50GB SSD Storage, 2 websites, unlimited bandwidth, 10 email addresses, a security suite, and marketing tools.

Be reminded that if you're going to choose the cheapest plan available to test it out, this review is for you. Don't worry though, InMotion Hosting offers a 90-day money-back guarantee if you opted for the 2-year plan and if you change your mind.

By clicking Add to Cart, you will be redirected to this page, where you can customize your plan by month, by year, or every 2 years.

You can also add various installers that they offer with an additional price for your chosen plan. In my case, I decided to go with the 2-year subscription, which costs $5.99 a month. After that, click continue.

You will then be redirected to the page where you can set up your domain, or if you already have an existing domain, you can transfer it here as well.

After you have registered your domain, click continue again. By doing this, you will proceed in the Billings tab, where you put in details to your account, billing, and payment information.

After typing in your account details, below is the payment method tab where you key in your payment information. You can choose from paying with a credit or debit card, via Paypal, or through a US Purchase Order or Check.

That's all there is, so you'll be good to go.

You should receive an email confirming that the payment was successful, together with the login information to access your Account Management Panel (AMP).

Here, you will be provided with a temporary login password, and the first thing you want to do is change that for security purposes.

Using and Managing Your Website on InMotion Hosting

When I clicked the Login button, InMotion redirected me to this page.

Here, you will input the email you used to create your InMotion account and your password; you can find this on the confirmation email InMotion hosting sent you.

Account Management Panel (AMP)

Your AMP Dashboard looks like this. AMP is where you manage your account in terms of billing, domain names, security, feedback, support tickets, and upgrades.

Inmotion Hosting CPanel

What is cPanel?

cPanel is a Linux-based control panel that provides users with a dashboard to manage various elements on their website. It is among the most popular control panels used to make websites run efficiently. Not to mention it's easy to learn and navigate as well. cPanel lets you manage and customize your InMotion hosting account. Here, you will be able to create new email accounts, new passwords, create new domains, and much more.

To gain access to your cPanel Interface, click the cPanel button on your AMP. This will redirect you to your cPanel account, and you will be logged in automatically. This shows you the features of cPanel that you have control over.

Email

Email Accounts

Access to an email server is included with your InMotion hosting plan. You can set up email accounts with your website's domain name, use a free web-based email client, or use the email client of your preference. To gain access, click on Email Accounts.

You will then see your email accounts page after clicking on the Email Accounts tab. Your pre-existing emails would be listed here; after that, click create.

Domains

You may add new domains to your account, set up parked domains, establish subdomains, set up redirects, and much more in the Domains section of cPanel.

Before you can configure cPanel, you must first have a domain registered and pointed to your server. Otherwise, merely adding it to cPanel will be ineffective. It is simple to add another domain in cPanel, but the process can be intimidating the first time. In general, you'll need to register the new domain, point it to the appropriate nameservers, and then add the domain to cPanel so that it will be recognized.

File Management

You can backup your cPanel account, access and modify files stored in your account, analyze your disk usage, and create and manage FTP accounts via the files section of cPanel.

File Manager

The cPanel File Manager lets you control your website via HTTP, just like a web browser, rather than an FTP application.

This is pretty straightforward. The File Manager, as the name implies, is where you can manage your files. Here, you can move, edit, upload, modify, delete, and restore your files.

Backup and Backup Wizard

You can use the Backup interface to download and save your files, databases, forwarders, and filters to a backup file. If you are new to cPanel or file backups, you should use the Backup Wizard interface instead.

Disk Usage

The overall disk space used on your account includes all data, including website files, MySQL databases, and email messages. When you log in to cPanel, you will see a summary of your disk space consumption on the right side.

FTP Accounts and FTP Connections

You may create and manage FTP accounts using the cPanel FTP Accounts feature. You can specify which directories the FTP account has access to, as well as change its limits. On the other hand, FTP Connections displays information about current FTP server connections and allows you to control such connections.

Databases

MySQL Database

To control your MySQL databases and users, use the MySQL Databases tool. You can manage user database permissions and add, modify, and delete databases and users.

phpMyAdmin

You must first build a database before you can manage this in phpMyAdmin. phpMyAdmin allows you to control all parts of your database's structure and data. You can create and delete tables, import and export data, run SQL queries, repair tables, and do more.

Metrics

Keeping track of various statistics for your website is critical for your business and marketing. In the Metrics area, you may view a range of statistics, track errors, and monitor bandwidth usage.

This section allows you to narrow down where your traffic is coming from, how many visitors you have, and which portions of your site are visited.

Error is another handy feature in the Metrics section. Without having to log in via SSH, you may examine your account's problem here for troubleshooting.

Security

Among the most crucial things you could do is keep your website secure. The tools in this category allow you to limit SSH access, ban IP addresses, and prevent the hotlinking of your photos. This is also where you could manage your website's security certificates.

Software

The software category is where you can expand the capabilities of your website. There are two crucial tools provided here to assist you in configuring the PHP on your website. MultiPHP Manager allows you to specify which version of PHP is running on a given site.

The MultiPHP INI Editor allows you to make more detailed adjustments, enabling certain PHP options and changing variables.

Softaculous makes installing popular website software such as WordPress and Drupal with only a few clicks. Softaculous can be used to test out many sorts of software and to get started developing your WordPress sites.

Advanced

This category is for actions that are not commonly performed but also are beneficial for customization. You will be able to use the Cron Jobs tool to generate custom Error Pages and schedule tasks.

Preferences

The Preferences section is where you can customize several parts of cPanel. For example, under Change Language, you can change the display language, your Contact Information, and perhaps even reset your cPanel password.

Inmotion Hosting Website Builder

InMotion Hosting also offers BoldGrid - a WordPress-based website builder.

Softaculous Apps Installer

InMotion Hosting comes with the Softaculous Apps Installer, where you can install, upgrade, and uninstall applications with ease to save you time from manually uploading installation files and configuring databases with cPanel. With just a few clicks, you can install your next website, online shop, and a few other things as well.

WordPress Themes

When you install WordPress using the Softaculous App Installer, it automatically comes with over 8,000 free themes to choose from in various styles and categories. But if you want to create your website from a blank canvas, you can do that as well.

InMotion Hosting offers WordPress hosting plans equipped with free SSD storage, NGINX Caching, PHP 7, PHP 8, and free CDN. A backup and malware protection also comes with the plan to secure your website from any vulnerabilities.

Inmotion Hosting Customer Support

Customer service at InMotion Hosting is well-known for being responsive, experienced, and reliable. Of course, no review would be complete without it included. They could be reached by live chat, Skype, or, if you're feeling extra chatty, you can contact their dedicated support phone line. In this hosting review, I put it to the test.

I clicked the message button located on the lower right side of the InMotion homepage. After that, you will be redirected to a new window.

Here, you need to input your name and email address. After I clicked "Start Chat," I was immediately connected in a live chat with a customer support representative.

Before subscribing to one of the hosting plans, I contacted their live chat support and asked there my queries. Here's how it went:

Miguel offered me a WordPress Hosting plan in which he was very knowledgeable and helpful and provided me a quotation with a link that I could use. Using the link, he claimed, would allow him to approve my account without the need for confirmation.

That's awesome! He even offered to send the quotation to my email and asked if I had any other questions. After I said "No, thanks.", the conversation ended.

If you already signed up for a web hosting plan and needed a technical support team to address your problems, you can select "technical support" from the Please select the most appropriate department drop-down menu.

I'd say their support team is good; it only takes a few seconds for them to answer, and they absolutely lived up to what others said - prompt and experienced!

Buyer’s Guide For InMotion Hosting

Plans and Pricing

Shared Hosting Plans start at $5.99/month.

InMotion Hosting Shared plans is a prominent, low-cost entry-level web hosting service that is generally appealing to small and medium-sized enterprises, blogs, portfolios, and websites with moderate traffic. When you're just starting, this is a wonderful low-cost option. Shared Hosting is ideal if you do not require any specific software or customizations.

WordPress Hosting Plans start at $6.99/month.

A WordPress hosting platform that has been meticulously built. This WordPress web hosting site provides your WordPress website with greater speed, dependability, and uptime than other WordPress hosting providers. They also provide simple WordPress tools and resources; these materials will assist you in the development of your site and help it be more successful.

Managed VPS Hosting Plans start at $19.99/month.

Managed VPS Hosting is a dependable and scalable hosting service between Shared Web Hosting and Dedicated Hosting. Users benefit from a secure virtualized environment similar to a dedicated server, but at a fraction of the cost. VPS Hosting improves the stability and performance of your website.

Dedicated Servers Plans start at $139.99/month.

A dedicated server is a physical server attached to a single business and provides dedicated internet hosting. They provide both managed and unmanaged server hosting. With a managed hosting plan, you can have all of the machine's resources handled by a team of internal technical professionals that customize and administer the server according to your business needs.

Reseller Hosting Plans start at $21.39/month.

The Reseller Program at InMotion Hosting covers everything on the backend, such as server management, hardware and software upgrades, and load balancing, allowing you to focus on growing your business. Their Reseller Hosting plan is totally white-labeled, with anonymous name servers, offering you full branding opportunities.

InMotion Hosting Server Speed

Server speed is essential to guarantee the integrity of your website. Websites that take ages to load are incredibly inconvenient for users.

According to CyberNews' InMotion hosting review, the average loading time is 2.2 seconds, with a 99.84 percent uptime. In this instance, the uptime of your website running for a month would be inconsistent. This would imply a loss of revenue for an e-commerce business with high site traffic.

CyberNews also used a stress test tool to test the stability of the website. With 50 users simultaneously, the response time was at 260ms - pretty high. But surprisingly, the site stability is okay.

Security and Backups

Your website must be equipped with a superb set of security features that will help keep your site safe from any unwanted breaches.

Fortunately, InMotion Hosting was capable of doing so! You won't have to worry about hackers anymore, and you'll be able to focus more on your business or content. Here is a list of the security and backup services offered by InMotion Hosting:

Free SSL

InMotion Hosting offers free SSL through cPanel signed by Comodo, one of the industry's most renowned SSL providers. You can establish "HTTPS" on your site only with a few clicks. This is important since Google, the largest search engine, labels websites without an SSL as "not secure."

Hack Protection

Patchman is a malware and vulnerability detection and patching application used by InMotion Hosting. It saves time and effort by preventing attacks from occurring.

Patchman can even undo the modifications it has made automatically. If you have a business or reseller hosting plan, you can use this for free. This is one of the best features of using InMotion hosting for your e-commerce website!

DDoS Protection

InMotion Hosting uses Corero to counteract potential threats and ensure a protected environment for your site. They offer best-in-class real-time DDoS attack protection, allowing you to keep your system up and running for all of your users.

Corero offers software and hardware solutions that can be modified up or down as necessary. The solution also delivers analytics and forensics based on the monitored traffic data.

Backups

cPanel provides a built-in backup tool to assist you with creating free backups. Using this will create a compressed folder that you can download to your computer for storage.

Note: cPanel does not allow backups to be stored in the file manager; therefore, you must keep them off your server.

Additionally, InMotion Hosting offers an exclusive backup manager plugin for $2.00 a month. Here, you have 10GB of storage to create and restore partial or full backups and automate scheduled backups to trigger them in specific situations if needed.

Features of InMotion Hosting

  • Free domain name - for business hosting plans
  • Free SSL Certificate - for website security
  • DDoS Protection - InMotion Hosting uses Corero to prevent attacks and breaches
  • Optimized managed WordPress hosting
  • cPanel - for web management
  • Great loading speed with an average of 2.2 seconds
  • BoldGrid- a premium website builder
  • Softaculous App Installer - where you can install and upgrade tasks with ease
  • Free website transfers
  • Up to 90-day money-back guarantee
  • Malware Detector - Patchman
  • Hotlink Protection - to prevent other websites from directly linking your files and photos.
  • Backup Manager
  • WordPress site security - free security plugin for malware scanning

InMotion Hosting Pros

  • Equipped with SSD Storage - All InMotion Servers have SSD Storage instead of hard drives, making your website load a lot faster. Other web hosting providers don't offer this kind of storage, or you can use it for an extra charge.
  • Friendly and knowledgeable customer service
  • Offers 24/7 live chat support
  • Free website transfer - InMotion will transfer your website for free if it's hosted elsewhere
  • The security package is impressive
  • 90-day money-back guarantee - most web hosts don't offer a money-back guarantee for this long
  • A good choice for big websites that need a good power

InMotion Hosting Cons

  • Plans are not cheap compared to other web hosting companies
  • Uptime is not as stable - InMotion hosting's inconsistency can make your business lose money
  • Not ideal to use if your audience is not from the United States
  • The only hosting company that uses Skype - consumers more widely use Zoom
  • You have to pay for the 1 and 2-year plans instantly as it does not offer a discounted month-to-month payment option
  • Account confirmation and verification via phone call or live chat - for an InMotion customer living outside the US, this would be such a hassle
  • Data centers only located in the US - if you and your audience are not from the US and you chose this hosting provider, there's a high chance that over time, it will run inconsistently

Final Thoughts

Do I recommend InMotion Hosting? Yes and no - Yes, I would recommend InMotion Hosting if you and your audience are from the United States; if not, opt for those web hosts that have data center locations near you and your audience.

If you run a large company with a lot of web traffic, InMotion Hosting might work for you; however, if you run a small business or a personal website, then there are better offers in the market.

I'm not saying that InMotion hosting is terrible, but other web hosts offer better hosting plans that are way cheaper and offer services that are a bang for your buck. InMotion hosting is also not ideal for beginners or those looking for a low-priced web host provider.

I hope this InMotion Hosting review has helped you in the journey of finding your web hosting company!

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