4 core CPU
60GB SSD storage
4 core CPU
125GB SSD storage
8 core CPU
250GB SSD storage
8 core CPU
500GB SSD storage
12 core CPU
1TB SSD storage
Free domain registration
100GB of SSD storage
100 email accounts
Free domain registration
Unlimited SSD storage
Unlimited email accounts
WP Business Pro
Free domain registration
Unlimited SSD storage
Unlimited email accounts
Jetpack Premium pre‑installed ($99.00/year value)
HostPapa is a Canadian-based web hosting company that offers the following web hosting services: shared hosting, WordPress, reseller, and virtual private server hosting. Also included in the list of products and services are complementary services such as email and office plans, domain name registration, website building, online store, expert support, security, and backup features.
It operates in Canada, United States, United Kingdom, Australia, Germany, New Zealand, Mexico, Singapore, India, Hong Kong, European Union, France, Ireland, Belgium, and Spain. HostPapa data centers are in Canada, the USA, and Europe.
HostPapa is a premium web hosting provider in the hosting industry today. It has excellent customer service from different reviews and received numerous awards in the hosting world. Established in 2006, it now has more than 500 000 websites onboard.
The next part of this HostPapa review will walk you through the sign-up process and the website hosting control panel.
The first thing I noticed when I opened HostPapa's website was how organized it looks. Products and services are arranged neatly by tabs. It is straightforward to navigate, and the pages are all easy to the eye.
Opening the HostPapa site, I was greeted by the promos, services offered, domain name registration box, features, customer support options, customer success stories, hosting awards, and a perfectly organized footer.
But based on what I learned in web hosting, looks can be deceiving, so for the sake of this HostPapa review, I will try one of its web hosting plans.
Among the three choices, I chose the cheapest one, which is the Starter plan. Its initial price is $3.95 and can be renewed at $9.99 per month. Its inclusions are one website, free domain name, free SSL certificate,100GB SSD web space,100 email addresses, unlimited bandwidth, website builder, and many more. For a complete list of its features, you can check out the Buyer's Guide for HostPapa below.
After selecting Starter, I was redirected to the Plan Selection page, where I had to choose an initial billing period, server location, and add-ons. I chose annual billing and HostPapa servers located in the US.
Add-ons to choose from are Protection Power Website Security for $19.95 per year, Automated Website Backup for $19.95per year, Paid SSL Certificate for $14.95 per year, and PapaCare+ customer support for $49.95 per month.
For this HostPapa review, I only added Protection Power and Automated Website Backups. My total purchase is $111.30.
The next step is to add a new domain name or transfer an existing one. After checking the availability of my domain name, I was brought to the Account Details and Payment Information page. Payment method includes credit card or PayPal.
Once my payment was validated, a welcome message was sent to my email account containing my client ID and password.
Next, I will show you the HostPapa Dashboard, which you can use to manage your website and hosting account.
Here are the different tabs you can see in your HostPapa Dashboard.
Welcome and Log in Tab
Logging in for the first time, you need to use your client ID and password before connecting to other options like Google and social media.
My cPanel Tab
This tab opens to your control panel. There is a more comprehensive discussion about cPanel in the next section below.
My Domains Tab
This tab allows users to manage their existing domain, register a new one, transfer a domain from another hosting company and domain registrar, and access the Whois database. This database contains the list of domain owners.
My Services Tab
This tab contains the products and services that are purchased or transferred to HostPapa. It includes web hosting, domains, website protection, marketing tools, email, and more.
My Website Tab
This tab gives access to the HostPapa website builder and your existing website.
My Billing Tab
This tab contains the invoice number, invoice date, due date, total amount, status, and receipt.
Managing a website can be pretty overwhelming to a beginner. Still, if you have been a website owner, developer, or web designer for a long time, then industry-standard control panels like cPanel and Plesk are not new to you. Using a control panel helps you achieve seamless web management with all the necessary tools and features a click away from your fingertips.
Below are the sections in your cPanel dashboard.
Managing all your email accounts, creating an automated response, tracking email delivery, managing calendar and contacts, managing email disk usage, and filtering emails are among the things you can do in this cPanel section.
Accessing all your files through the file manager & directory, viewing usage & storage, managing backup files, managing Git Version Control are some of the configurations of the files section of the cPanel.
Managing the database using phpMyAdmin and creating a database using MySQL can be found in the database section of the cPanel.
Managing domains, assigning aliases, add-ons, subdomains, redirects, and some of the domain configurations in the Domain section of the cPanel.
The metrics section displays the visitors, the complete stats, the access and error logs, bandwidth, resource usage, etc.
Managing all security details for your hosting accounts, such as SSH key management, two-factor authentication setup, generation, viewing, deletion of SSL certificates, are some of the features of the cPanel Security section.
The software section of the cPanel has Python, Ruby, Nodejs, WordPress manager, application manager, and many more.
Some of the features in the advanced section are managing the web cache and indexes, configuring the cron jobs that allow you to automate specific commands, viewing error pages, and scanning for viruses.
Managing the cPanel account password, security, contact information, and language can be performed in this section.
Included in the cPanel dashboard is the Softaculous App Installer. This section allows the customers to download 400+ apps like WordPress, Joomla, and WHMCS. Selections from a comprehensive list of applications including blogs, portals/CMS, Forums, image galleries, Wikis, Social Networking, ad management, calendars, gaming, emails, project management, e-commerce, and many more can be installed in just a click of a button.
Building a website used to be a very tedious task. But, as technology grows, so does the website building process. The rise of content management systems like WordPress and drag-and-drop website builders changed the landscape of site-building forever.
Many web-hosting providers, including HostPapa, offer easy-to-use website builders to its customer. This marketing move drives more customers from all levels to their hosting services, especially the beginners with no coding backgrounds.
Other hosting companies provide website builders for free to those who purchase a web hosting plan. HostPapa does the same as they also offer website builders that correspond to the hosting plan bought by the customers.
Let us examine it below:
Starter Plan Features
Business Plan Features
Premium Plan Features
Enterprise Plan Features
This plan is perfect for those who want to save time in building their website. HostPapa offers to create your website for you so users can focus on running their business and leave the technicalities to professional web designers. Benefits include a professionally designed business website, managed copywriting, images selection, layout, fully managed updates, changes, and a no-risk guarantee since you can cancel it anytime.
To start, you can schedule a 20-minute free consultation to talk to the HostPapa support team. Below are the do-it-for-me website builder plans from HostPapa.
WordPress themes can be accessed through the WP Admin page of your WordPress website. Go to the Appearance tab and select themes. On this page, you can also add new themes or customize existing ones. Using a theme gives a layout of how a site will look once it is published live. You can preview each theme as well and edit it using the theme editor.
HostPapa offers extensive support options and award-winning customer service, which includes: support tickets, live chat, phone calls, one-on-one training sessions, email, and fax. In addition, HostPapa customer support caters to people of different web hosting backgrounds through self-help video tutorials, blogs, and knowledge base article guides.
I tried the live chat option and asked about the HostPapa hosting plans and website speed-enhancing software.
I noticed that the replies are instant, and the answers from the support agent are beneficial. I like the part that he offered to call so that my queries will be addressed better.
Aside from the essential HostPapa support mentioned above, it also offers professional expert support called PapaCare+.
Features included in this support plan are the following:
HostPapa hosting plans are ideal for personal blogs, small businesses, and even enterprises. Below are the discussion of its product and services together with their pricing and features.
A domain name is your website's address online. With HostPapa, you can register a new name or transfer a domain name from other domain registrars and hosting companies. Most web hosts, including HostPapa, offer free domain names included in their web hosting plans. This means that you do not have to pay extra for a domain name. In contrast, other web hosts offer a separate plan for domain registration.
Below are some of the domain names that HostPapa offers to its customers. Prices for a domain name can go as low as $1.99 per year. HostPapa has classic domain name endings like .com, .net, and .org and some new domain names like .guru and .cloud.
Web hosting means hosting providers are renting or leasing their server resources to its customer. These resources allow website owners to have what it needs to build a website and make it available online.
All of HostPapa's web hosting plans include the following essential features:
Below are the shared hosting packages that HostPapa offers:
This plan is ideal for a single website or a basic blog.
This shared hosting plan is ideal for small business owners with limited site traffic.
Also included in the Business web hosting plans are the following advanced features:
This HostPapa shared hosting plan offers more power, performance, speed, and security than other web hosting services.
A complete comparison of the three plans can be found on HostPapa's page.
WordPress hosting grows into popularity as more and more website owners and entrepreneurs choose this content management system (CMS).
HostPapa WordPress hosting is a shared web hosting service with the WordPress CMS automatically configured and installed. It can be integrated with many plugins that allow you to build a powerful website easily and quickly. Furthermore, this plan is WordPress optimized, which means that it has features and tools tailored to make your WordPress site perform at its best.
WordPress hosting at HostPapa comes with the following essential WP features:
Here are the WordPress hosting plans that HostPapa offers:
This WordPress plan is ideal for personal blogs or websites.
This HostPapa plan also comes with Jetpack Free pre‑installed on your platform. Jetpack is a powerful toolkit for WordPress with everything you need to secure, speed up, grow your WordPress site with ease.
Jetpack free comes with the following features:
This plan is ideal for small businesses using WordPress.
Also included in the plan are the following advanced WP features:
This is ideal for WordPress sites that need enhanced performance and security.
Also included are the following premium WP features:
Features included in the Jetpack Premium are the following:
Complete comparisons of these plans are also displayed on HostPapa's webpage.
Virtual Private Server or VPS is an individual or separate partition/container on a physical server. VPS hosting means that a user rents a partition. This option is safer than the standard shared hosting, where all users share the server resources, and damage to other websites may affect your site. VPS hosting with HostPapa is a private, secure, flexible, and scalable computing resource to meet customers' needs.
Here are the essential hosting features with HostPapa:
Here are HostPapa VPS hosting plans: Mercury, Venus, Earth, Mars, and Jupiter.
A complete comparison of the VPS plans also displayed on HostPapa's webpage.
This hosting service is the best option for agencies, web designers & IT firms, and freelancers who need to manage multiple websites. It comes with an easy-to-use dashboard that allows users to manage all of the client's websites or give clients the option to manage their sites.
Here are the essential features of the HostPapa reseller hosting:
Below are HostPapa's reseller hosting plans: Bronze, Silver, Gold, Platinum, and Titanium.
Email hosting is a service that allows customers to create a custom email address to send and receive emails. This email will usually contain the domain name or the name of the company. Having an email address that has your domain name makes your website or business look professional.
Here are some essential features included when you buy an email or office hosting from HostPapa:
Basic Email Features
Advanced Email Features
Google Workspace Plans and Features
Microsoft 365 Plans and Features
Security is a topmost concern of a website or business owner. Having a secure site gives customers assurance that your site is safe to use. An unsecured site is a major red flag for visitors and could lose customers even if you have great content and products.
Providing a secure online platform builds customer trust, which could potentially translate into increased sales and visits.
HostPapa offers several security features and packages to make your site safe and secure at all times.
PROTECTION POWER WEBSITE SECURITY
Here are the essential security features of Protection Power offered by HostPapa:
Basic Plan Features
Starter Plan Features
Also included are the following advanced security features:
Pro Plan Features
Premium Plan Features
Also included are the following premium features:
HostPapa also offers simple and secure SiteLock Security plans to ensure the safety of your website.
This plan instantly scans your website files for malware, automatically removes the malicious codes, and uploads the clean files to your server. It does not require a monthly subscription.
SSL CERTIFICATES BY GLOBALSIGN
SSL (Secure Sockets Layer) certificates encrypt any data collected from your website, ensuring that it will not fall into the wrong hands and authenticates your site identity. Having an SSL certificate removes the "Not Secure" message in your URL. It tells customers and website visitors that the data they enter on the website is secure, encrypted, and protected.
HostPapa has partnered with Globalsignin offering SSL certificates to their customers.
Features included when you buy an SSL certificate from HostPapaand GlobalSign are the following:
AUTOMATED WEBSITE BACKUP
Aside from making sure that your site is safe and secure, HostPapa also offers a proactive approach in making sure that a website owner can quickly restore their files.
Additional backup features include the following:
Server performance affects your site performance. Below is HostPapa's uptime report from August 2020 to August 2021 taken from the WhiteSetUp HostPapa review. The average uptime was 99.98 % which is considered good.
Here are some of the advantages of using HostPapa as a web host:
Here are some of the disadvantages of using HostPapa as a web host:
Overall, my experience with HostPapa is excellent. From the sign-up process to publishing my website. Features included in each plan and the customer support are both awesome.
HostPapa is a recommendable hosting provider offering several web hosting services perfect for beginners and advanced users.
I hope this HostPapa review helped you in your web hosting journey!
If you're in the market for a hosting account provider, be sure to check out our user reviews, our web hosting guide and our top popular hosting provider picks