Best suited for companies in the medical, restaurant, personal service, and travel industries.
BlueSquare Resolutions is a merchant account provider that is one of the fastest-growing companies in the U.S. It specializes in providing payment processing to a wide variety of different businesses, both large and small. Its holdings are diverse.
Setup Fee: $0
Monthly Fee: Up to $25
Swipe Rate: 1.55%+$0.20 to 2.55%+$0.25
Keyed-in Rate: 2.75%+$0.25 to 2.45%+$0.20
Early Termination Fee : $495
Sabin Burrell founded BlueSquare Resolutions in 2009 in Scottsdale, Arizona. It employed over 50 people. It mainly serviced the medical, restaurant, personal service, and travel industries. In 2018, BlueSquare merged with Chosen Payments and created a new parent company, Aurora Payments. Although Aurora is the parent company, for the sake of brevity and clarity, BlueSquare will be what is used when referring to this organization.
BlueSquare was founded in 2009. In just a few years, the number of payments they were processing grew to a tremendous amount: processing millions and millions of transactions a year, while the total amount annually processed skyrocketed into the billions.
BlueSquare uses a varying pricing system that changes, but the actual rate paid is interchange plus. BlueSquare's overall industry reputation is positive, with relatively few online complaints and common compliments from merchants towards the business, such as compliments towards support and overall pricing. The industry focus of BlueSquare is on a wide variety of companies, including both larger and smaller enterprises and businesses in the following fields: medicine, travel, restaurant, and personal service.
Merchant Provider Risk Tolerance
Point 1: Credit/Debit Processing, POS Solutions
BlueSquare features very standard processing of both debit and credit cards for merchants. They also feature POS solutions so that merchants can take payments in a variety of different ways. Things like terminals, card readers, and tablets are all commonly available POS solutions that BlueSquare offers.
Point 2: Custom Business Payment Solutions
BlueSquare also offers custom solutions that may work well for different industries, depending on what industries those businesses are in. Examples of this are pay-at-the-table solutions at restaurants, tablets, or line-busting in retail stores that tend to have long lines. These solutions tend to create a better experience for the customer and save time on the business owner's side because they are so uniquely tailored to that business’ exact experience.
Point 3: Rise Free/Cash Discounts
BlueSquare also offers a cash discount program. This can help merchants cut down heavily on credit card processing fees while awarding customers who elect to pay with cash instead of using a card. In certain industries--such as retail or food--this service may be more useful than others, like the medical industry.
Discloses All Important Terms
Public Pricing Available
BlueSquare uses an interchange-plus model with two variations on the plan. One is a pay-as-you-go plan, and the other is a monthly plan. BlueSquare charges $25 a month for the monthly plan. Its early termination fee can be as high as $495, and its annual PCI Compliance fee is not known.
The pay-as-you-go plan features a swiped rate of 2.55%+$0.25 and a keyed-in rate of 2.75%+$0.25. The monthly plan has a swiped rate of 1.55%+$0.20 and a keyed-in rate of 2.45%+$0.20.
The pricing isn't fully clear: the information is hard to dig up and isn't instantly available from Aurora Payments' website, as it should be.
1.55%+$0.20 to 2.55%+$0.25
2.75%+$0.25 to 2.45%+$0.20
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Up to $25
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
BlueSquare traditionally offered an agreement that didn't have annual fees or a locked-in rate; it also had varying (and often conflicting) bits of information about the contract. Much of this information is hard to locate, but according to several sources, BlueSquare offers a multi-year contract that includes an early termination fee. This fee can go up to $495. There have been several complaints about BlueSquare's contracts in the past, so merchants must be careful before signing any agreements.
No Contract RequiredMonth-to-month
Early Termination Fee
BlueSquare isn't accredited on BBB. It has 1 out of 5 stars on BBB, with one complaint closed in the past 36 months and zero closed in 12 months. Other sites give BlueSquare more positive reviews. Most sites tend to review around three to four stars, though some numbers may vary.
The most common complaints that BlueSquare receives are poor customer service, nondisclosure of certain contract terms, unexpected fees, and difficulty canceling the service. Some merchants even complain of outright fraudulent behavior from BlueSquare, though these seem to be fringe cases.
BlueSquare Resolutions has no past or current history of litigation.
B- and is not BBB Accredited (2 Complaints; 1 Review)
2.3 Stars / 3 Reviews
Total Online Reviews
Total Online Complaints
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