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Restaurant Credit Card Processing

Our Top Picks for The Best Restaurant Credit Card Processing

  1. Easy Pay Direct
  2. Bank Associates Merchant Services - BAMS
  3. Helcim
  4. Mynt POS
  5. PaymentCloud

1. Easy Pay Direct

EPD provides strong Clover solutions to help you organize and speed up your business. They offer many modes of payment to speed up transactions in your fast paced restaurant. EPD can also offer you protection against any fraudulent payments. Easy Pay Direct can give you peace of mind when it comes to processing transactions so you can get back to running your successful business without any worry.

2. Bank Associates Merchant Services - BAMS

BAMS has experts who specialize in the specific needs of the restaurant industry for payment processing methods. They also boast the ability to integrate into pre-existing POS systems and provide analytical tools for data. You will also have access to all of your statements after a busy day for easy accounting. Your daily transactions are also broken down by card type so you know exactly where each completed transaction has come from.

3. Helcim

Helcim offers a visually appealing platform for online menus and orders that integrates with your payment platform and tracks customer data. They help you feel good about each and every payment you process. With just one Helcim account you get access to all of the latest tools and technology for your business. There are absolutely no hidden fees when working with Helcim. You don't even need to pay a monthly fee to continue working with them.

4. Mynt POS

Mynt has everything you need for your point of sale. Their software provides you with smooth transaction processing, inventory tracking, report generation and so much more. Thye have worked with many different types of food businesses such as restaurants, food trucks, and cafes. Mynt is optimized for your business. Every Mynt subscription comes with a lifetime warranty and free service whenever you need it.

5. PaymentCloud

PaymentCloud works with low, medium, and high risk businesses. They tailor their services directly to fit your specific business needs. PaymentCloud can offer you protection against any potential chargebacks or fraud. They also accept all major forms of payment. With their cutting-edge hardware, you will be able to process transactions smoothly without any issues.

Credit cards can be accepted by either large formal restaurants or small casual quick service restaurants. The restaurant owners made this decision. The restaurant business is fiercely competitive. You don't want to lose a customer to a competitor because you can't accept credit cards due to a shortage of credit card machines.

Restaurant owners may be able to help you choose a payment processor that will make your business run more smoothly and accept a wider range of payment methods.

What is Restaurant Credit Card Processing?

Restaurants can have small or large transactions, depending on the type of food they serve and how much money they make. While a restaurant may choose to be a "cash only" establishment, this may discourage customers from spending freely.

Given that credit cards are the most commonly used method of payment, it stands to reason that businesses should allow customers to use them to purchase goods and services. Payment processors can help restaurants accept a broader range of payment methods.

  • Digital wallet payments like Google Pay or Apple Pay
  • All major credit cards including Visa, Mastercard, American Express, and Discover
  • Mobile payments
  • Online payments
  • Contactless payments

Things to Consider when Choosing a Restaurant Payment Processor

If you want to open a restaurant, the majority of businesses are not very risky, so you will have many options. This can be helpful at first, but it can also be exhausting. You can find a payment processor that meets your company's needs if you know what to look for and how to ask the right questions.

Pricing Models

Payment processors typically set their prices using one of three methods. They each have their own set of positive and negative traits.

Interchange-Plus Pricing

It is not possible to change the rates of the card networks. The processor charges a percentage of each transaction in addition to a flat fee that is applied uniformly to all transactions under this pricing model. This model is ideal if you want to know the cost of each transaction (interchange and processing) as well as the cost of processing a payment.

These bills would make it simple for a business owner to compare prices from various providers. Certain people may find this level of detail difficult to understand or time-consuming to process.

Flat Rate Pricing

Each transaction is charged a flat rate plus a small transaction fee, usually less than a dollar. It is a good idea to use this type of model due to its simplicity and predictability of payment processing costs. This is inconvenient because interchange fees vary by transaction type. In other words, if you could have saved money by using a lower interchange rate, you will not be reimbursed for the difference.

Tiered Pricing

Based on how the transaction is described, this model adds additional costs to the transaction price. Qualified, mid-qualified, and unqualified are the three most common designations for those who work in the field. These names are derived from a number of factors that each payment processor takes into account. The way the card was processed, whether in person or electronically, influences the risk of fraud or chargeback.

Each transaction is assigned a category, which determines the rate at which it is processed. This could save you money while also making it easier to communicate your message. It would, however, conceal the true cost of processing because the business owner would be unable to distinguish between interchange fees and processing fees.

While these are some of the more well-known models, there are others. Make sure to go over all fees and costs with your payment processor so you understand their billing structure and how you will be charged.

Types of Contracts

When it comes to business, it's always a good idea to read the fine print before signing a contract. Certain payment processors require you to sign a contract, which could be for a month or a set period of time. Determine the penalty for breaching a contract before its term expires. Many processors no longer require you to sign a contract, and you may feel more comfortable with a company that does.

Types of Hardware

Previously, the only way to accept payments was to connect your cash register to a small desktop card reader. Businesses can now choose from a wide range of hardware configurations. Your choice of processor may be influenced by how your business plans to grow in the future. Consider the following pieces of hardware:

  • Cash register: A digitally interfaced cash register is frequently used in conjunction with a point of sale system. 
  • Customer kiosks: These are self-contained units that allow customers to order and pay for items without having to wait for you.
  • Barcode reader: If your store sells pre-packaged items that can be tracked and sold digitally, a digital barcode reader may be required.
  • Contactless and digital payment points: This is a more advanced card reader that accepts payments without requiring you to swipe or insert your card.
  • Kitchen display system: This integrates orders directly into your system, allowing staff to obtain "tickets" quickly and reduce errors.

These are just a few of the options available; each processor will have their own.

Value-Added Features

Payment processors may provide additional software features that benefit your business in addition to processing payments. It's a good idea to compare several different processors to see which one has the best features for your company.

Online Menus and Ordering

As the pandemic spreads, previously insignificant details have become critical. As more people choose takeout or delivery, having an online ordering and payment system in place will help your business grow.

Some well-known chains, such as McDonald's and Dunkin' Donuts, have even decided to close their locations temporarily and only serve takeout. Individuals who work for businesses can continue to operate and earn money even if their dining rooms are unable to be fully staffed again. You must decide whether your restaurant needs to accept online orders now or if it can do so in the near future but not now.

Customer Analytics

Payment processing software can actually provide your company with powerful data analytics to help you make better business decisions. For example, by digitally tracking orders, you can determine which products are the most popular.

Your system's reports may also help you determine when you are busiest and what time of year you are busiest. Knowing this allows you to adjust your staff schedule and forecast how much you'll need to buy more accurately.

You can even use the information to help you plan marketing campaigns such as targeted emails or paid advertisements. Having access to and monitoring your data has numerous advantages. This can also help you spot any changes that have occurred over time.

Despite the fact that your sales remain constant, you may notice that your average transaction is increasing or decreasing. When a payment processor's system analyzed your company's data, this may not have been obvious. These are potent tools that can help you make business decisions.

Customer Loyalty Programs and Gift Cards

These are just a few of the features that can be found in a variety of restaurant-friendly systems. They also have the ability to collect customer information such as their name, e-mail address, and birthday. You may be able to contact previous customers and invite them to return to your establishment as a result of this.

You could also implement a loyalty program that is managed by your software and encourages customers to return to your location. This is a simple method of increasing your earnings. Managing loyalty programs manually with punch cards and paper can be time-consuming and inaccurate.

You can easily manage a loyalty program without spending extra time if you use the software provided by a payment processor. By digitizing gift cards, you and your staff will save a significant amount of time during both their creation and use. You can earn more money if customers can buy gift cards for friends and family.

Staff Management

You can keep track of when and how long your employees work using a variety of systems. This allows you to look back over your work history and see if there are any patterns in your absences. Visualizing how many people you have also helps to relieve scheduling stress.

Additional Tips and Concerns

Integration Capabilities

They are currently using a restaurant management system that they enjoy, and they would like to expand to include payment processing. A wide range of payment processors can be integrated with existing point-of-sale systems. You can also separate your payment processing from your POS, but you will lose the previously discussed data management benefits.

If you do not yet have a system in place, you should think about how easy it is to export your data and move it to a new system or processor at any time. Many systems can quickly convert your data to files that can be used to configure a new system without requiring you to give up the data you worked so hard to obtain.

Try Before You Buy

As a customer, you may be able to observe how the payment processor's software or hardware works. However, reading about features is one thing; actually putting them to use is quite another. You must go through a demo process to see how the software works.

You might become aware of flaws or deficiencies that you were previously unaware of. You can view how certain payment processors' software works directly on their websites.

Training and Customer Service

If you've found a payment processor that meets your needs, you'll need to figure out how much time and money it will take to get the system up and running. A restaurant, on the whole, is a bustling establishment with little time for rest.

Consider working with a company that can get you up and running quickly and without extensive training. Some payment processors offer online training to help customers learn how to use their systems.

Customer service is another factor to consider. Even after you've set everything up, you'll want to be able to get help if something goes wrong.

Many payment processors provide a variety of support options, such as phone, email, and live chat. Check to see if your company will assist you in times of need. If your payment processing fails during a dinner rush and your payment processor's customer service department has already closed at 5 p.m., it will be of no help to your business.

Certain businesses even offer live customer service 24 hours a day, seven days a week. In some cases, your restaurant may not require as much assistance, in which case a processor that is not always operational may be advantageous.

Final Thoughts

You gain an advantage over restaurants that do not accept credit cards, increasing your chances of attracting customers. When deciding on pricing models, contracts, and system hardware components for your restaurant, you must consider the types of pricing models, contracts, and system hardware components that you want for your company.

A payment processor is more than just someone who can collect money from customers. You should also think about how the system's features can help your business grow. This includes, but is not limited to, powerful analytical tools and the ability to create employee schedules.

Before deciding on a payment processor, test the system to ensure compatibility with any other systems you may be using. Choose a processor who will help you and your company both during and after the establishment process.

Take the time to educate yourself about various businesses so that you can compare their offerings. Perhaps the investment will pay off in the long run if you find a payment processor who meets your needs and develops a long-term business relationship with you.

Take a look at our top picks for the best restaurant credit card processing service:

  1. Easy Pay Direct
  2. Bank Associates Merchant Services - BAMS
  3. Helcim
  4. Mynt POS
  5. PaymentCloud

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