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A Small Orange Review

ratings

Reliability

/100

Usability

/100

Customer Support

/100

Features

/100

Highlights

Hosting Plans & Pricing

A Small Orange Company Overview

2500 Ridgepoint Dr, Austin, TX 78754, United States

Customer Support Options

A Small Orange Plans & Pricing

Shared Hosting

Plan Name

Plan Price

Plan Features

Tiny

$7.16/mo

1 Website

500 MB of Storage

5 GB of Bandwidth

Small

$9.68/mo

Unlimited Websites

5 GB of Storage

50 GB of Bandwidth

Free .com Domain Included

Medium

$18.15/mo

Unlimited Websites

15 GB of Storage

150 GB of Bandwidth

Free .com Domain Included

Large

$30.25/mo

Unlimited Websites

30 GB of Storage

500 GB of Bandwidth

Free .com Domain Included

Dedicated Hosting

Plan Name

Plan Price

Plan Features

Value Server

$89.98/mo

Intel Xeon-D CPU, 4 Core / 8 Thread

8 GB RAM

1 TB HDD

Power Server

$119.89/mo

Intel Xeon-D CPU, 8 Core / 16 Thread

16 GB RAM

2 TB HDD or 512 GB SSD

Enterprise Server

$139.99/mo

Intel Xeon-D CPU, 8 Core / 16 Thread

30 GB RAM

1 TB SSD

Cloud Hosting

Plan Name

Plan Price

Plan Features

Plan 1

$26.62/mo

1 Core CPU

30 GB SSD

1 GB RAM

Plan 2

$42.35/mo

2 Core CPU

50 GB SSD

2 GB RAM

Plan 3

$60.50/mo

2 Core CPU

75 GB SSD

3 GB RAM

Plan 4

$79.86/mo

4 Core CPU

100 GB SSD

4 GB RAM

Plan 5

$100.43/mo

4 Core CPU

125 GB SSD

5 GB RAM

Plan 6

$119.79/mo

6 Core CPU

150 GB SSD

6 GB RAM

Plan 7

$159.72/mo

8 Core CPU

200 GB SSD

8 GB RAM

Plan 8

$199.65/mo

8 Core CPU

250 GB SSD

10 GB RAM

A Small Orange Full Review

A Small Orange is a web host that was founded in Atlanta in 2003. Its name does not sound like a hosting company. Still, when I checked its page, I found out that it offers standard web hosting services like shared hosting, cloud VPS plans, reseller packages, dedicated server hosting, business hosting, and site builder.

As I scan their page, it's not just the name of the web hosting company that caught my attention but also some of their unique offers. For starters, they give a 90-day money-back guarantee to new customers, which means that you can get a refund if you choose to cancel within 90 days from sign-up. Most web hosts only offer 30-days, while others do not even offer such privilege. If the user wants to cancel after 90 days, they can still receive a pro-rated refund for the months unused. A unique offer indeed in the web hosting community.

Another thing that I admire as I scan their page is their 10% ongoing discount or a free small plan on a monthly billing cycle for qualifying non-profits and charities. This is extremely a nice gesture, especially to those doing extra miles to improve our community.

Getting Started With A Small Orange

A Small Orange homepage is quite refreshing to the eyes. It is clean, simple, and easy to navigate. I particularly like the part where they help you find your perfect web hosting by answering some questions.

I got the recommendation for Small Shared hosting, so this is what I tried. It is on sale for only $8 per month and comes with 5GB storage, 50 GB bandwidth, unlimited domains, and 24/7 email and chat customer support. This plan is ideal if you are only starting to create an online presence. You can check out A Small Orange plans and their full features in the Buyer's Guide below.

After clicking the Buy Now button, I was redirected to the domain registration page. I have the option to register a new domain, transfer your domain from another registrar, or use your existing domain.

For this review, I registered a new domain name. The domain name from A Small Orange is free for a year for the annual billing cycles only. The next step required me to configure my shared hosting plan. I have the option to include the following add-ons: Codeguard Backup, Simple and Wildcard SSL certificate, IP Protection, and Google Adword Credit.

I included the certificate for a one-time payment of $39.95 and Google Adword Credit for free.

The next step is the Review and Checkout page. If you have a promo code from A Small Orange, you can get a discount. Once I was satisfied with my order, I clicked Checkout to proceed to the next step of the sign-up process.

For the Checkout page, I filled out forms on personal information, billing address, VAT information, domain registrant information, and account security. Payment can be through a credit card or PayPal. All plans automatically renew for the same plan and billing cycle, but the prices will be regular.

Once payment my payment was confirmed, I was brought to my A Small Orange Client's Area. You have to check your registered email address to verify your A Small Orange hosting account. This email also includes the instructions on logging in to your Client Area and your cPanel account.

Using and Managing Your Website in A Small Orange

A Small Orange Client Area is quite a simple and user-friendly dashboard. All features are grouped nicely by tabs and boxes. Opening your client area shows you the default page, which is the home tab.

Home Tab

Under the Home tab, you can see the summary of services; domain purchased, invoices, support code, account info, active products, and shortcuts.

Services Tab

Under the services tab, you can view your existing product and services, pricing, next due date, status, support code, new order icons, and available add-ons.

Domains Tab

You can see your purchased domain, due date, status, manage domain icon, support code, renew, register, and transfer domain icons on this page.

Billings Tab

This page displays your invoices, payment status, quotes, support code, and payment method.

Supports Tab

Under this tab, you can choose from knowledgebase or support tickets. The knowledge base contains support articles about managing your A Small Orange website and your hosting account.

Additional A Small Orange Home Tabs

  • Notifications - shows all your notifications.
  • Account Details- displays your personal and hosting information
  • Payment Methods- lets you manage your card details
  • Contacts- shows your added contacts
  • Email History - displays all emails sent to your registered email account
  • Your Profile -shows your profile and email
  • Change Password - lets you manage your account password
  • Security Settings- lets you change your security question and manage your security features
  • Logout- signs you out of the A Small Orange Client Area

A Small Orange Control Panel

A Small Orange includes cPanel to all its web hosting packages. A cPanel is a web hosting control panel software used to simplify the process of hosting your website online. It is perhaps one of the commonly used control panels in the market today. It offers many tools and features in web hosting management that are appropriate for beginners and advanced users. Since it is very well-known, a lot of tutorials and step-by-step guides are available online.

There are several ways to access your cPanel account. First, an instruction will be sent to your account after a successful purchase. You can use your login details directly to the cPanel login page.

Second, you can access it via your client's area. Go to the Services tabs and select My Services. Once on the My Products and Services page, click the Active button, then scroll down to the "LOGIN TO CPANEL" option. This will bring you directly to your cPanel dashboard.

Emails

From here, you can access and manage all your email accounts, automated response, email authentication, email delivery, calendar, webmail, and many more. You can also manage your professional Spam Filter from here.

Files

From here, you can access and manage all your files, directories, images, disk usage, FTP accounts, backups, FTP connections, and more.

Databases

In this section, you can manage your database using phpMyAdmin and create a database using MySQL. You can also use these tools to connect your database to your website.

Domain

This is the part of your control panel where you can manage all your domains, assign aliases, add-ons, subdomains, redirects, many more. You can also find here the domain FAQs, which could help you understand how domain management works.

Logs

Logs show the tools that help you identify your website performance. It shows the latest visitors, raw access, error logs, bandwidth usage, Awstats, and many more.

Security

This section is vital for your website management. This is where you can manage all the security features of your hosting account. Here, you can manage SSH keys, set up your two-factor authentication method, generate, view, delete SSL certificates, and many more. You can also access your SiteLock security from here or the Special offers section.

Software

This section shows the software that we can use to improve our website. Here, you can use Python, Ruby, Nodejs, etc. You can also manage your WordPress site, install PHP PEAR packages, and many more.

Advanced

In this section, you can manage web cache and indexes, cron jobs to allow you to automate certain commands, view error pages, and scan for viruses.

Preferences

In this section, you can see features that involve your cPanel account password, security, contact information, video tutorials, and language. You can also change the style of your cPanel dashboard into dark, light, or retro.

A Small Orange Website Builder

As more and more people got interested in website building, tech and hosting companies made it easier and quicker by introducing a drag and drop builder. There are many site builders available that do not require any knowledge of HTML, CSS, and Javascript.

A Small Orange partner with Weebly, a drag and drop website builder, makes it easy to create a website without technical or coding skills. A Small Orange offers two web-building plans to choose from.

Each plan comes with the following features:

  • Unlimited pages
  • No ASO branding
  • Unlimited emails
  • Custom domains
  • expanded stats
  • Customizable pages
  • Audio/video players
  • Password protect
  • Huge bandwidth

Weebly Pro Dashboard

Build Tab - this page allows you to start building your website. You can add images, text, choose themes and layouts, and many more.

Pages Tab - allows you to create and arrange new pages, configure newly added pages, create subpages, delete pages, copy pages, and change page theme.

Design Tab - this section lets you manage your site design. You can change your site's theme, fonts, background, and many more.

Store Tab - this tab lets you manage your online store. You can add products,

Settings Tab -This section allows you to manage your website's general setting, SEO, editors, members, store, and blog settings

A Small Orange Weebly Themes

Weebly, A Small Orange website builder, comes in hundreds of design templates available for you to use. Lots of these themes include various color and design options that you can use to customize your website further. All themes can be previewed so you can see how it actually looks on your website.

A Small Orange App Installer

A Small Orange app installer can be accessed through the cPanel account. The Softaculous App Installer can be used to download apps easily and quickly. You can choose from a wide list of applications, including blogs, portals/CMS, Forums, image galleries, Wikis, Social Networking, ad management, calendars, gaming, emails, project management, e-commerce, and many more. You can install WordPress, Joomla, Drupal, and many more apps easily by just clicking a button.

A Small Orange Customer Support

A Small Orange customer support could be through an email, support ticket, and live chat support. I tried out the live chat option by asking about another payment option. I have to input my support code which can be found in my client area. I got a quick reply from one of the support team. As per my question, there was no other payment option aside from credit card and PayPal.

Aside from the live chat support, you can also access A Small Orange's support tickets, knowledgebase, and troubleshooter. A knowledgebase contains guide articles about managing your website, while a troubleshooter gives you a step-by-step guide on solving a problem or issue.

Buyer's Guide for A Small Orange

Below is the list of hosting packages that A Small Orange offers to its clients. Included are the features and its pricing. In choosing your ideal hosting plan, you need to consider your web hosting needs and the budget you are in. Make sure to check the features included to know what you are getting with your money's worth.

Plans, Pricing, and Features

SHARED WEB HOSTING

Shared hosting means that you are sharing resources with other website owners. This is an ideal option if you are just starting or saving on the hosting cost. However, there are downsides to using shared hosting plans, and that includes security and performance. If other websites are compromised, there might be a chance that your's will be affected too. But this could be easily prevented by adding extra layers of protection.

A Small Orange offers 4 shared web hosting plans: Tiny plan, Small plan, Medium plan, and Large plan. The tiny plan is ideal for single websites, while the large plan is for multiple websites and powerful hosting. You can also create as many websites as possible using the medium and the large plan.

Below are the key features of A Small Orange's shared hosting :

  • 99.9% Uptime Guarantee
  • Fast Solid State Drive (SSD) Servers for 15x Performance
  • 24/7/365 Expert Support
  • Unlimited Email Accounts and Mailing lists
  • Enterprise-class server hardware: Intel Xeon E5 Dual Hex Core processors
  • cPanel included
  • POP3, IMAP, and webmail access included
  • Spam and virus filtering
  • Daily backups with multiple restore points
  • Password-protected directories
  • IP-blocking support
  • WordPress hosting optimized servers
  • Weebly website builder
  • Hotlink and leech protection included
  • Softaculous one-click application manager
  • 90-day money-back guarantee
  • Pro-rated credit for any unused services

RESELLER HOSTING

Reseller hosting means you buy a hosting plan and rent out your services to your clients. Many other web hosts offering reseller hosting packages include client management tools and support features, while other web hosts do not.

A Small Orange's Reseller hosting plan comes with the following features:

  • 99.9% Uptime Guarantee
  • Access to Reseller WHM (Web Host Manager)
  • Fast Solid State Drive (SSD) Servers for 15x Performance
  • 24/7/365 Expert Support
  • Domain name offered free for your first year of hosting
  • Enterprise-class server hardware: Intel Xeon E5 Dual Hex Core processors
  • Full FTP (File Transfer Protocol) & SFTP (Secure File Transfer Protocol) included
  • Database management via phpMyAdmin
  • Cron job scheduling capabilities
  • Customizable error pages
  • SSH (jailed shell) access upon request
  • POP3, IMAP, and webmail access are included
  • Spam and virus filtering
  • Daily backups with multiple restore points
  • Password-protected directories
  • IP-blocking support
  • Hotlink and leech protection included
  • Softaculous one-click application manager

CLOUD VPS HOSTING

A VPS, or virtual private server, is a shared hosting in which virtual server resources are available to customers via the internet via a cloud or hosting provider. Here is the cloud VPS plans you can choose from. The monthly price starts at $

Below are A Small Orange's VPS hosting features:

  • Intel Xeon Hex (6) Core processors at 2.5Ghz w/HyperThreading enabled
  • Enterprise quality hardware
  • World-class data centers
  • Full root access
  • 24/7/365 Expert Support
  • Scalable hosting to meet your needs
  • Free domain for your first year
  • Enterprise-grade Storage Area Network (SAN)
  • Off-cloud daily backups
  • Hassle-free cancellation
  • Secure hosting infrastructure
  • Automatic failover and hot migration tools
  • Multiple bandwidth providers
  • Unique SSD caching technology improving page load speeds
  • cPanel and WHM included
  • Kernel Virtual Machine (KVM) virtualization technology
  • Free migration assistance
  • Network safeguarding
  • State-of-the-art firewalls to stop any unauthorized access

DEDICATED SERVER HOSTING

Small Orange partners with HostGator to improve its dedicated hosting. Like A Small Orange, HostGator also offers shared hosting plans, reseller plans, virtual private servers, and dedicated web hosting.

Dedicated hosting means that you can rent dedicated servers as a single tenant. You will not share it with another user, so you have exclusive access to all server resources. This is ideal for website owners who do not wish to share the resources for security or hosting needs. It is costly compared to cloud VPS and shared hosting, but you are also given access to advanced features and tools not available to others. It is also highly customizable for optimal site performance.

Below are the dedicated server hosting plans offered by A Small Orange and HostGator:

All dedicated servers also include:

  • 3 Dedicated IPv4 IPs
  • RAID-1 Configuration
  • Full Root Access
  • DDOS Protection
  • 24/7/365 Live Support
  • Unlimited Databases
  • Fully Redundant network

Here are some additional services you can buy to customize and enhance your plan:

Security and Backups

Security is an important aspect of choosing a web host, especially if your website requires an exchange of sensitive data. The advantages of having a secure website include improved site traffic, customer loyalty, and online credibility. Many hosting companies include security packages in their web hosting.

Security and backups at A Small orange include:

SiteLock

A Small Orange web hosting partners with SiteLock to ensure that your website is protected from malware 24/7. SiteLock scans your website, finds, and fixes it before it can compromise your site.

Below are the security plans you can add to your site:

These SiteLock security plans include the following:

  • Trust Seals
  • Business Verification
  • Phone Number Verification
  • Daily Malware Scan
  • Spam Verification
  • SSL Verification
  • Domain Verification
  • Post Mail Verification
  • Network Scanning
  • Search Engine Blacklist Monitoring

Additional security add-ons are the following:

SSL Certificate

SSL stands for Secure Sockets Layer, and it is a technology that allows all the data transmission between the browser and the webserver to be private and secure. Adding it to your site will remove the "Not Secure" warning when a user opens your site. This will tell them that your website is secure and they are safe to proceed. Websites with SSL certificates also rank higher in terms of SEO and site traffic.

A Small Orange partners with Comodo SSL Certificates as their provider.

CodeGuard

Losing your data is something that any web designers, developers, and owners are afraid of happening. This makes backing up your data an absolute necessity. With A Small Orange, this is not a problem. Together with its partner, CodeGuard, they offer easy Backup, Monitor, and Restore features for your website. Below are the features included when you buy the CodeGuard add-on.

Cloudflare

Cloudflare CDN protects your website online. Once your website is on Cloudflare, the web traffic is routed through their global network, optimizing the delivery of your web pages so your visitors can get faster page load times and thus improving performance. In addition, it blocks threats and prevents bot attacks.

SpamAssassin

It prevents your email from getting attacked by spam messages.

Anti-Virus Software

A Small Orange actively runs Linux Malware Detect (Maldet) on all Shared servers to check for any virus lurking on your server.

Server Speed

Your website page is as important as security. It determines how your website performs online. It is divided into 2 categories: server speed and website loading speed. How fast your website is dependent on how fast your web hosting service is. The faster the speed means great service and translates to a better customer experience. Let's face it; no one wants to wait.

Pros

Here are the advantages of using A Small Orange:

  • No long-term contract requirements
  • Cheaper hosting plans
  • cPanel included in its plan
  • Daily backups and monitoring
  • Full SSD storage hosting
  • Drag and drop website builder
  • Offers dedicated server and cloud hosting
  • Softaculous app installer
  • A wide variety of hosting plans
  • Strong uptime in testing
  • It doesn’t offer unlimited plans that may be expensive
  • Free domain name for the first year
  • 90-day money-back guarantee
  •  Green web hosting
  • Easy to use and user-friendly dashboard
  • Easy sign-up process
  • Quick and great support
  • Support staff available 24/7

Cons

Here are some of the disadvantages of using A Small Orange:

  • No free SSL certificate included
  • No managed WordPress hosting
  • Lacks Windows-based servers
  • No telephone support for most plans
  • Many bad reviews online, including leaks of personal data

Final Thoughts

After an intensive reading, I can say that A Small Orange may not offer the best hosting service in the market, but it is pretty decent. Other hosting companies offer exceptional service and features.

Though some of the reviews you can see online are negative, it remains the fact that there are still many users enjoying its service. I suggest that before you make any decision, do comprehensive research and make comparisons before committing to a web hosting company.

I hope this A Small Orange review helped you in your hosting journey!

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