Quandri

Introduction

Quandri is a technology company that focuses on providing automation technology to small and medium-sized businesses. The company’s goal is to help businesses eliminate menial work while making work more meaningful and enjoyable. The founders of Quandri realized the potential of implementing automation technology while working in their previous company, where they automated their repetitive and error-prone tasks. They later founded Quandri to bring their automation technology to other SMBs, and they pivoted to serve the underserved insurance brokerage market. Quandri partners with brokers to enable them to build their business on their terms while being equipped with the necessary tools to make the changes they want.

TLDR

Quandri provides out-of-the-box digital workers that can be deployed seamlessly into your brokerage or agency to save time, increase retention rates, and improve customer support while reducing human error. Quandri's digital workers generate insightful analytics and reports that help organizations make data-driven decisions and provide automated and actionable insights based on data from a variety of sources. The tool offers multi-functional analytics capabilities, is highly customizable, scalable, and easy to integrate with most systems. Lastly, the tool provides a centralized hub where the entire team can work together in real-time, and features real-time project tracking, task assignments, and progress monitoring, leading to increased productivity and better decision-making.

Company Overview

Quandri is a technology company that was founded to bring automation technology to small and medium-sized businesses (SMBs). The company’s goal is to take the best of computers and humans and eliminate the boring and menial work that people shouldn't be doing while making work more meaningful and enjoyable for those doing it. Quandri is passionate about repurposing one million process hours to meaningful, human work.

The company was founded by Jackson, who studied finance at the University of Calgary before spending most of his career building and scaling startups in Vancouver. Jamieson is a computer engineering graduate who specialized in computational intelligence at the University of Victoria, and Drijon studied computer science on a full ride at the University of British Columbia in Vancouver, where he explored his passion for software and artificial intelligence. Babak, a software engineer, has a master’s degree in electrical and computer engineering from Concordia University in Montreal. Stuthi has experience in supply chain, operations, and process improvement, and Jainesh is a Machine Learning Engineer. Christine, a user experience (UX) designer, studied at Emily Carr University, and Russell has a flexible, mixed-bag education in Data Science, Bioinformatics and Finance. Laura is a software engineer, and Parth has a passion for finding optimal solutions with the use of AI and deep learning. David has been architecting and managing large-scale cloud products and organizations for over 20 years, and Max has been helping startups scale for over six years. Jeremy is a finance graduate and has a passion for sales and technology. Aashna studied at UBC Sauder School of Business and is passionate about managing different departments and learning new things each day.

Quandri started as a solution that the founders developed to automate repetitive and error-prone tasks at a past company that was hard to staff and wasn't completed reliably. After realizing the value of implementing automation technology and seeing its potential for other SMBs, the founders decided to start Quandri to bring it to the masses. The company pivoted to serving the insurance brokerage market, which was underserved by technology vendors and inundated with manual and repetitive work. Quandri partners deeply with brokers, allowing them the freedom to build their business on their terms while being equipped with the tools they need to make the changes they want.

Features

Out-of-the-Box Digital Workers

Seamlessly Deployable

Quandri offers out-of-the-box digital workers that can be deployed seamlessly into your brokerage or agency, providing AI and advanced automation in a matter of weeks. This digital worker helps your team save time and allows you to be proactive with at-risk customers by reducing policy backlogs and improving retention rates.

Handles Policy Renewal Comparison

With Quandri's digital worker, you can have hundreds or thousands of documents every day, and still ensure that the wrong document is never sent to a customer again. This is done by standardizing naming conventions across all documents and activities. Additionally, the worker matches any unmatched policies and eDocs to the correct accounts, matches claims if necessary, and verifies producer commission amounts, all before your team shows up to the office in the morning. This allows brokers to focus on sales and customer relationships while freeing a full-time position to more meaningful work.

Effective Customer Support

Quandri creates digital workers that improve customer support while also reducing human error. The worker uses natural language processing to examine and classify customer support tickets, identify top issues customers are facing, and escalate them to the right person automatically. The worker also reduces response times and increases accuracy, freeing up employees to focus on constructive activities.

Insightful Analytics and Reports

Customizable Dashboards

Quandri's digital workers generate insightful analytics and reports that help organizations make data-driven decisions. The worker provides a customizable dashboard that shows performance metrics, such as revenues generated, customers acquired, and customers lost. The dashboard is tailored to provide insights on different key performance areas based on data derived from your systems.

Automated & Actionable Insights

Quandri's tool is equipped to generate automated insights that are actionable. The worker provides real-time insights based on the data collected on your website, social media channels, or customer support channels, among other things. This provides proactive identification of key trends and helps organizations to optimize their strategies to take advantage of larger market opportunities.

Simple & Intuitive Reports

Quandri's digital worker makes tedious reporting easy and eliminates the need to shuffle between multiple reports generated by different analytical tools. The worker provides simple and intuitive reports that users can easily understand and interpret. With these user-friendly reports, organizations can easily derive insights from their data and take action.

Flexible Platform

Customizable & Scalable

Quandri's tool is highly customizable and scalable. The tool can be configured to meet the unique requirements of different organizations. This means that the tool can be designed to fit the specific needs of an organization, making the solution even more effective.

Easy Integration & Deployment

Quandri's digital workers are designed to integrate with most systems without the need for customized coding or dedicated resources, making the overall deployment process quick and straightforward. This also means the tool can be deployed more effectively as there is no need to extend the current IT workforce.

Multi-functional Analytics Platform

Quandri's tool is designed to deliver multi-functional analytics capabilities, providing a comprehensive solution with a wide range of features and functionalities. This supports the needs of various use cases and thus allows businesses to achieve more with fewer tools. Such multi-functional capabilities cut the cost of training, deployment, and maintenance, realizing greater ROI.

Collaboration Enabled

Centralized Collaboration Hub

Quandri's tool provides a centralized hub where the entire team can work together on projects, share documents, insights and analyses in real-time. The tool also comes with features that enable seamless communication between team members; you can set up notifications, share files and respond to issues in real-time. This ensures that every team member is up to date with the latest information and insights, leading to increased collaboration, better decision-making, and increased productivity.

Real-Time Project Tracking

Quandri's tool offers real-time project tracking capabilities that enable managers and team leaders to keep track of projects, work done and progress made. This feature allows managers to monitor progress and ensure that the team stays on track and delivers quality results. Tracking project progress in real-time saves time, reduces errors and delays, and ensures that project work is of the highest quality.

Task Assignments & Progress Monitoring

Quandri's tool also allows you to assign tasks and monitor progress in real-time; project participants can make changes to the tasks and provide updates on progress. This fosters teamwork and ensures that the desired results are achieved, reducing human error and ensuring high-quality work.