Suki

Healthcare documentation can be both a time-consuming and critical task for medical professionals. While accurate records are essential for patient care and compliance, the process of manually charting appointments can significantly impact clinicians' availability with patients. This challenge has led to innovation in medical transcription tools, with companies developing solutions that integrate directly with electronic health records (EHRs). One such solution, Suki, has emerged as a leader in AI-powered clinical documentation, using ambient voice technology to transform how healthcare providers manage their documentation workflow. Through partnerships with major EHR systems and health systems across the country, Suki has revolutionized the way clinicians document patient interactions while maintaining the highest standards of accuracy and security.

AI-Powered Clinical Documentation

Suki's AI assistant uses generative AI to create clinical documentation by ambiently listening to patient-clinician conversations. The system automatically creates notes by pulling relevant information from conversations and integrating it into electronic health records (EHRs). This ambient approach allows clinicians to remain fully present with their patients while the AI handles documentation.

The technology works with leading EHR systems including Epic, Cerner, Athenahealth, and MEDITECH, requiring minimal IT involvement for deployment. The platform enables clinicians to complete notes 72% faster on average while improving documentation quality and physician satisfaction. The system assists with coding and answering clinical questions, generating incremental revenue for organizations through improved efficiency and accuracy.

Suki has achieved significant market growth, securing $70M in funding and expanding to over 12 new health systems. The company's technology provides a fully-fledged voice AI assistant that integrates seamlessly into clinicians' workflows, achieving a 9X return on investment in the first year. The product works across multiple healthcare settings including ambulatory care, inpatient care, telehealth, and home health, supporting 99 specialties and 81 languages out of the box.

Seamless EHR Integration

The platform's deployment process is cloud-based, requiring no hardware purchases or infrastructure upgrades. Integration can be achieved through existing Wifi networks or cellular connections, with security measures including SOC 2 Type 2 examinations, multilevel security, and best-in-class encryption. The system is designed to handle thousands of users and can be onboarded in 45 minutes, featuring natural language processing capabilities.

Suki's integration capabilities have been successfully demonstrated across multiple healthcare providers. Dr. Jeremy Screws of Hattiesburg Clinic reported using Suki to maintain his current note-taking approach while continuing work in their Epic system, stating, "I had access to Suki and could continue to do my notes in the ambient fashion and then push them over after." Jenny Smith, Digital Health Lead at Franciscan Missionaries of Our Lady Health System, highlighted the technology's flexibility and seamless workflow integration, saying, "This creates a very streamlined process and allows physicians to use the solutions in whichever way they see fit."

The deployment typically requires 8-12 weeks of IT resource commitment, specifically for providing sandbox accounts, supporting build and configuration, and ensuring Wifi connectivity. In practice, the platform has proven particularly valuable in busy clinical environments, with Dr. Judd Reynolds of Hattiesburg Clinic reporting an ability to see four to five additional patients daily thanks to the technology.

The platform works across multiple healthcare settings, including ambulatory care, inpatient care, telehealth, and home health, supporting 99 specialties and 81 languages out of the box. User testimonials indicate significant improvements in clinician productivity and patient interaction, with one study showing a 50% reduction in note completion time at St. Mary's Hospital.

The company's success is supported by strategic partnerships with leading health systems and telehealth companies. Since its seed investment, Suki has established partnerships with Ascension Saint Thomas, St. Mary's Hospital, and Decatur County Memorial Hospital, with the technology now deployed across multiple EHR systems including Epic, Cerner, Athena, and MEDITECH.

Ambient Voice Technology

Suki's voice assistant captures patient information from conversations and integrates it into electronic health records through ambient problem-based charting that pulls diagnoses from EHRs into Assessment and Plan sections. The system works seamlessly across all devices, supporting 99 specialties including behavioral health, cardiology, family medicine, gastroenterology, gynecology, orthopedics, and pediatrics, with 81 languages supported out of the box.

The technology runs on a robust platform that enables seamless integration with leading EHR systems including Epic, Cerner, Athenahealth, and MEDITECH. It performs bidirectional data syncing, allowing clinicians to prechart in the EHR and finish their notes in Suki while retrieving live patient data such as vitals and recent visit information. The system automatically completes notes and sends them back to the EHR for field updates, supporting multiple healthcare settings including ambulatory care, inpatient care, telehealth, and home health.

Deployment typically requires 8-12 weeks of IT resource commitment for providing sandbox accounts, supporting build and configuration, and confirming Wifi connectivity. The platform can be onboarded in 45 minutes and works through existing Wifi networks or cellular connections, requiring no hardware purchases or infrastructure upgrades. Security measures include SOC 2 Type 2 examinations with zero exceptions listed, multilevel security, and best-in-class encryption to protect patient data during the ambient documentation process.

Clinical Applications

The system helps clinicians complete notes 72% faster, assists with coding, and generates incremental revenue for organizations.

Time and Efficiency Gains

Clinicians report significant time savings, with Dr. Judd Reynolds of Hattiesburg Clinic noting that he can see four to five additional patients daily with the technology. Dr. Michael Miller of Family Medicine reduced his note time from 12 minutes to around 2 minutes per note, while Dr. John Abraham of Family Medicine experienced increased clinic enjoyment and reduced documentation worry. The system generates more thorough notes, with Dr. Lisa Gonzalez-Abello of the American Academy of Family Physicians reporting the most change among adult health and psychiatry providers.

Clinical Benefits and Usability

The technology enables more acute patient care and timely delivery, as observed at Decatur County Memorial Hospital, where clinicians reported improved work-life balance and reduced weekend charting time. Dr. Bobby Dupre, CMIO of Our Lady of the Lake Regional Medical Center, praised the tool's ability to pull pieces and parts from ambient while maintaining other elements in Epic, demonstrating seamless integration. Dr. Stefan Huber of the University of Colorado Anschutz Medical Campus noted the technology's remarkable accuracy, stating, "Suki does a great job at creating documentation and only seems to be getting better."

Data Integration and Specialty Support

The platform supports 99 specialties including behavioral health, cardiology, family medicine, gastroenterology, gynecology, orthopedics, and pediatrics, with 81 languages supported out of the box including English, Spanish, Italian, Portuguese, German, Japanese, Polish, Russian, Dutch, Vietnamese, Chinese, Tagalog, and Korean. The system works across multiple healthcare settings including ambulatory care, inpatient care, telehealth, and home health, with robust capabilities for bidirectional data syncing between Suki and leading EHR systems including Epic, Cerner, Athenahealth, and MEDITECH.

Market Impact

The company's deployment strategy has proven particularly successful in partnership with MedStar Health, which has more than 300 care locations and $7.7 billion in revenue. By focusing on deep integrations with leading EHR systems including Epic, Cerner, Athenahealth, and MEDITECH, Suki has achieved industry-leading 70+ percent adoption rates across multiple healthcare settings.

Since its seed investment, Suki has established strategic partnerships with over a dozen major health systems including Ascension Saint Thomas, St. Mary's Hospital, and Decatur County Memorial Hospital, with the technology now deployed across MEDITECH Expanse. The company's technology provides a fully-fledged voice AI assistant that integrates seamlessly into clinicians' workflows, achieving 9X return on investment in the first year.

Health systems like St. Mary's Hospital and Decatur County Memorial Hospital have seen significant improvements in clinician productivity and patient care delivery. Users experienced a 50% reduction in note completion time, with minimal IT resource requirements for implementation. The platform typically requires 8-12 weeks for deployment, specifically for providing sandbox accounts, supporting build and configuration, and confirming Wifi connectivity.

Suki's technology has achieved a 70+ percent adoption rate among clinicians across multiple EHR systems, earning a 93.2/100 score from KLAS Research for its proven ROI, affordability, documentation accuracy, and customer engagement. The company's partnership with MEDITECH has enabled direct integration with leading healthcare providers, placing Suki at the forefront of ambient AI technology in the healthcare industry.