SOAP Note AI

SOAPNoteAI represents a transformative development in healthcare documentation through its AI-powered note-taking and generation capabilities. By streamlining processes across multiple specialties while maintaining strict compliance with healthcare regulations, the platform promises significant improvements in efficiency for healthcare professionals without compromising patient privacy. This detailed exploration examines the platform's features, operational mechanisms, and compliance frameworks to understand how it is reshaping the landscape of healthcare documentation.

SOAP Note AI Overview

SOAPNoteAI is an AI-powered tool that transforms healthcare documentation through automated note-taking and generation, supporting multiple specialties while maintaining HIPAA compliance. The platform reduces daily documentation time while ensuring protected health information remains confidential.

The company offers three main document generation methods for mental health professionals: live session recording, voice dictation, and shorthand expansion. For nurse practitioners and RNs, SOAPNoteAI supports documentation through live session recording, voice dictation, and shorthand expansion. The platform automatically generates structured SOAP format notes, saving time and research.

The company's technology streamlines workflow by generating detailed evaluations quickly and maintaining natural treatment flow during evaluations. It supports multiple healthcare specialties including physical therapy, psychotherapy, nurse practitioner, psychiatry, clinical social work, massage therapy, registered nursing, occupational therapy, speech-language pathology, chiropractic, veterinary medicine, pharmacy, and acupuncture.

The platform maintains HIPAA compliance through secure session recordings with 24-48 hour auto-deletion and strict vendor agreements. All generated notes are available for 30 days and are encrypted using industry-standard protocols. Raw information (shorthand notes and case descriptions) is not stored, and audio recordings and transcriptions are deleted within 24-48 hours after note generation. The company emphasizes privacy and security, with no user data used for AI model training.

How it Works

The platform supports three main document creation methods for mental health professionals: live session recording, voice dictation, and shorthand expansion. For nurse practitioners and registered nurses, it offers live session recording, voice dictation, and shorthand expansion capabilities.

The process involves selecting a scenario template and inputting information through typing, dictation, or recording. The platform automatically generates the Subjective section based on the input, which can be edited for accuracy. Once the Subjective portion is finalized, users generate the Objective section through a similar process. The platform then automatically generates the Assessment and Plan sections based on the provided information.

The tool supports over 20 healthcare specialties including physical therapy, mental health, and nursing. Specialized templates are available for genetic counseling, athletic training, dietitian/nutritionist, paramedic/EMS, and other professions.

The company offers two pricing plans: AI Scribe & Dictation Only ($69/month) and AI Scribe, Dictation & Text ($79/month). Both plans provide 30-day note history access and industry-standard encryption for patient data. All generated notes are available for 30 days and are encrypted using industry-standard protocols. Raw information (shorthand notes and case descriptions) is not stored, and audio recordings and transcriptions are deleted within 24-48 hours after note generation.

The platform maintains HIPAA compliance through secure session recordings with 24-48 hour auto-deletion and strict vendor agreements, ensuring protected health information remains confidential. All plans include access to 30-day note history and industry-standard encryption. The company emphasizes privacy and security, with no user data used for AI model training.

Features and Capabilities

SOAPNoteAI supports three primary methods for document creation: live session recording, voice dictation, and shorthand expansion. The platform automatically generates structured SOAP format notes, saving time and reducing the need for additional research.

The company offers three subscription plans: Basic ($9/month), Ultra ($59/month), and Pro ($19/month). All plans include 30-day note history access and industry-standard encryption for patient data. The Basic plan generates up to 10 text SOAP notes, while the Ultra plan allows up to 100 text SOAP notes and five audio SOAP notes per month.

Healthcare professionals can choose from over 20 specialized templates covering physical therapy, mental health, nursing, and other specialties. The platform generates detailed evaluations quickly while maintaining the natural flow of the therapy session. For physical therapy documentation, the system captures patient-reported information, measurable data, and professional judgment for diagnosis and treatment planning.

The company emphasizes efficiency, allowing users to complete notes during or immediately after the session rather than after hours. All generated notes are available for 30 days and are encrypted using industry-standard protocols. Raw input (shorthand notes and case descriptions) is not stored, and audio recordings and transcriptions are deleted within 24-48 hours after note generation.

Cost and Subscription Options

The company offers two primary service models: Note Packs and Subscription Plans.

Note Packs provide a flexible option for generating a limited number of SOAP notes:

• Basic Pack: $9 pack generates up to 10 text SOAP notes, with a $0.90 fee for each additional note, valid for one year

• Ultra Pack: $59 pack generates up to 100 text SOAP notes and up to 5 audio SOAP notes, also valid for one year

• Pro Pack: $19 pack generates up to 25 text SOAP notes and up to 3 audio SOAP notes, valid for one year

All Note Packs offer 30-day note history access and utilize industry-standard encryption to protect patient data. Once generated, notes remain available for 30 days before the system automatically removes them.

Subscription Plans provide ongoing access to the platform's features:

• Unlimited Monthly Subscription: $79 per month offers access to all features, including 2-hour AI Medical Scribe capability, 30-day note history, and 24/7 office hours support

• Pay-as-you-go Plans: $69 for Audio Plan (unlimited 2-hour audio dictation) or $79 for Complete Plan (includes Audio Plan features plus text shorthand expansion)

Both subscription models automatically renew at the end of the billing cycle. Users can manage their subscriptions through the Stripe billing portal and update their payment preferences as needed. Subscription cancellations do not provide refunds for unused templates, and the service is provided "as is" without warranties of any kind.

The company's legal framework is governed by New Jersey law. All subscription services operate under non-refundable terms and provide limited warranties. Users agree to indemnify and hold harmless the company from any losses arising from service use. The company maintains fair usage policies, prohibiting automated note generation, account sharing, or practices that create unreasonable infrastructure loads. Immediate account termination is possible for misuse.

SOAP Note AI employs industry-standard security practices, including 30-day data retention for generated notes and 24-48 hour auto-deletion for audio recordings and transcriptions. The platform maintains Business Associate Agreements with all vendors handling Protected Health Information to ensure compliance with HIPAA standards. Users must maintain patient/client consent before recording sessions and are responsible for ensuring recording accuracy.

Privacy and Compliance

SOAPNoteAI maintains strict privacy standards through several key security measures. All audio recordings auto-delete after 24-48 hours, and generated notes are retained for only 30 days before automatic deletion. The company's infrastructure is designed to prevent unauthorized access, with patient data encrypted using industry-standard protocols throughout its systems.

To further protect patient information, SOAPNoteAI has implemented a comprehensive vendor management program. The company has executed Business Associate Agreements (BAAs) with all third-party vendors who handle Protected Health Information (PHI), ensuring strict compliance with HIPAA standards. Users can request a BAA by contacting support@soapnoteai.com.

The company's legal framework is governed by New Jersey law, and it has established clear terms of service to protect both users and the organization. Subscription services operate on a non-refundable basis, with immediate account termination possible for misuse. All users must maintain patient/client consent before recording sessions and are responsible for ensuring recording accuracy.

SOAPNoteAI employs rigorous data retention policies, with raw input data (shorthand notes and case descriptions) not stored beyond the initial creation process. The company maintains a fair usage policy that prohibits automated note generation and account sharing to prevent unreasonable infrastructure loads on its systems.