Podium

Podium is a company that is transforming the podcast industry by providing AI-powered tools to podcasters, producers, marketing directors, and engineers. Its services, such as summarization of episodes and chapters, segmenting episodes into core topics, and transcripts and timestamps of the "best-of" moments, make it easier to create high-quality content, optimize it for search engines, and reach a larger audience. Podium also generates a social media post about each episode, ready to be posted on Twitter, Instagram, Facebook, and other relevant platforms. Podium offers a free trial, and its commitment to quality service is reflected in its strict policies on privacy and security.

TLDR

Podium provides AI-powered tools to create podcast episodes that are optimized for search engines and designed to reach a larger audience. Its automated transcription, episode summarization, core topic segmentation, keyword extraction, transcript and timestamp generation, best-of moments identification, and social media integration features make it easier for podcasters to produce high-quality content and promote it. Podium also offers API call access, helpful customer support, and an extensive marketplace of integrations to streamline workflows and improve communication with customers. Its pricing is transparent and straightforward, with a 14-day free trial available. Overall, Podium is a comprehensive tool that can help businesses of all sizes grow

Company Overview

Podium is a company that offers AI-powered tools to podcasters, producers, marketing directors, and engineers. Their tools save users hundreds or thousands of dollars, while reaching larger audiences. They provide an array of services such as summarization of episodes and chapters, ready for YouTube and Spotify, segmenting episodes into core topics, highly-relevant keywords, and timestamps and transcripts of the episode's "best-of" moments to make podcasts more accessible and searchable through .TXT and .VTT formats. Additionally, Podium generates a social media post about each episode, which is ready to be posted on Twitter, Instagram, Facebook, and other relevant platforms.

Podium's services make it a highly attractive tool for podcasters looking to improve their content and reach a larger audience while saving time and money. The speed at which Podium creates show notes, transcripts, and various meta-data for distribution and promotion has been praised by users, and many consider it drastically faster than current methods of manual transcription and editing. Podium's AI-powered tools have become a go-to option for podcast studios who are looking to produce content at scale and with higher efficiency. Additionally, the affordability of the service makes it accessible to podcasters on different levels, from individuals to larger businesses.

Podium offers a free trial without requiring any sign up or credit card information, and they also provide support and resources on their website such as articles on finding guests, getting sponsors, and improving audio quality. They have a helpful customer support team that can assist with any inquiries and they also offer API access for businesses looking for more customized services. Podium's commitment to quality service can be seen in their terms of service and privacy policy which ensure that their users' information is kept private and safe.

Features

Transcription and Summarization

Automated Transcription

Podium offers automated transcription of podcast episodes with high accuracy, saving podcasters countless hours that would have been spent on manual transcription. The AI-powered tool uses natural language processing to transcribe speech to text, making the episode more accessible for search engine optimization.

Episode Summarization

With Podium's summarization feature, podcasters can quickly create concise summaries of their episodes to share on social media and other platforms. The tool condenses podcast episodes into three to six bullet points, highlighting the crucial points of each episode. The summarization feature increases the discoverability of the episode and encourages listenership.

Core Topic Segmentation

Podium's AI-powered tool identifies and segments the core topics on each episode. This feature breaks down complex episodes into manageable topics that listeners can quickly find and follow. The tool extracts the essence of each episode, enabling podcasters to focus the conversation towards each core topic, making it more profound, and easier to understand.

Metadata Generation

Keyword Extraction

Podium's tool automatically generates highly-relevant keywords for each episode. This feature allows podcasters to increase the chances of their episodes getting discovered on various search engines. By identifying the most relevant keywords, podcasters can optimize the SEO for their show and episodes for broader discoverability.

Timestamping and Transcripts

Podium creates .TXT and .VTT format transcripts of each episode, adding timestamps to identify the exact moment when every sentence was said. This feature eliminates the need for manual editing, making it easier for podcasters to identify and fix any verbal errors, ensuring precision and accuracy. The transcripts and timestamp enable viewers to identify a specific moment and help them search for specific information within the episode, leading to a better podcast experience.

Best-of Moments Identification

Podium's best-of moment identification feature creates short clips for the episode's best/interesting moments that podcasters can share as individual content. Each clip is separated into a timestamped sequence with full transcripts, making it easy for podcasters to curate new appealing content directly from the episode. This feature amplifies a podcaster’s online presence and attracts new listenership to their show.

Social Media Integration

Automated Social Media Publishing

Podium's automated social media publishing feature creates social media posts for each episode that can easily be shared on various platforms like Twitter, Facebook, and Instagram. The tool allows podcasters to customize the headline, thumbnails, and descriptions on each post, making each episode unique to stand out to potential listeners.

Social Media Scheduling

Podium's social media scheduling feature allows podcasters to schedule social media promotions way ahead of publishing their episodes. The tool ensures engagement by creating content, quotes, and other forms of multimedia to drive audience engagement in a more uniform and managed manner.

Episodic Micro Content Creation

Podium helps podcasters create episodic micro-content by truncating episode-length content across various digital mediums like Instagram Stories, LinkedIn Stories, Twitter, and Facebook. This feature allows podcasters to share their content in digestible chunks and promote their show regularly. Listeners can follow along with the show and quickly consume each episode in a matter of seconds.

API Call Access

Custom Integration

Podium offers full access to its API, enabling businesses and developers to build custom integrations based on their requirements. Companies can integrate Podium's features into their existing toolstack, making their podcast management more efficient and streamlined. This feature allows businesses the flexibility to create a custom workflow and enables optimal allocation of resources.

Third-Party Application Integration

Podium's API integration feature allows businesses to integrate their favorite third-party application with Podium. The integration feature makes the collaboration and coordination of various teams working on the project easier. Podium API integrates with various platforms, including marketing and distribution software, Live stream platforms, and much more.

Scalability

Podium is a highly scalable tool that can adapt to any number of users. Scalability ensures that podcast studios and agencies work together efficiently, streamlining the workflow and increasing efficiency while reducing costs. With Podium, companies can scale their podcasts to any size without hiring additional workforce, saving businesses time and money.

Helpful Customer Support

Resources and Support

Podium offers various resources and support for its users on their website. Articles on finding guests, getting sponsors, improving audio quality are available to help content creators produce quality content. Additionally, Podium's support team is available for inquiries and provides timely assistance to every customer need.

Free Trial

Podium offers a free trial to users without requiring any sign-up or credit card information. This trial period allows podcasters to evaluate the tool before they commit to it. Podium's free trial increases transparency with new users and builds trust, making it easier for podcasters to make a decision on whether to continue with the product.

Secure Platform

Podium incorporates strict security features in its system. The terms of service and privacy policy ensure user data is protected and kept private, reducing the risk of data breaches. Podium ensures that the AI servers remain secure, and unauthorized access is eliminated, thus creating a secure and reliable customer experience.

Integrations

Podium's comprehensive platform is designed to help businesses of all sizes grow by integrating with over 180 different solutions. With Podium, you can streamline your workflows, automate routine tasks, and improve communication with your customers.

Reviews

Podium's Reviews integration allows businesses to improve their online reputation by requesting and managing reviews from their customers across multiple platforms, including Google, Facebook, and TripAdvisor. With this integration, businesses can easily monitor and respond to reviews in real-time, increasing their visibility and trustworthiness with potential customers.

Website Chat

The Website Chat integration makes it easy for businesses to capture website leads and engage with their customers in real-time. With Podium's chat feature, businesses can answer questions, provide assistance, and even schedule appointments all from one platform.

Text Marketing

Podium's Text Marketing integration allows businesses to reach their customers directly through text campaigns. With this integration, businesses can create personalized messages, target specific audiences, and track the success of their campaigns through real-time analytics.

Communication

Podium's Communication integration brings every channel and customer into one place, allowing businesses to streamline their communication processes. With this integration, businesses can manage all of their messages from one centralized inbox, regardless of their source.

Inbox

The Inbox integration allows businesses to manage all of their messages in one place, giving them greater visibility and control over their communication processes. With this integration, businesses can easily manage and respond to messages from multiple channels, including email, text, and social media.

Contacts

The Contacts integration makes it easy for businesses to see every customer activity, including their history, preferences, and contact information. With this integration, businesses can better understand their customers and provide more personalized experiences.

Phones

Podium's Phones integration allows businesses to make and receive calls directly within the Podium platform. With this integration, businesses can easily track their call history, take notes, and even send text messages to customers during their calls.

Payments

Podium's Payment integration allows businesses to collect digital and in-person payments through a variety of solutions built specifically for Podium users. With this integration, businesses can also take advantage of Podium's Text-to-Pay and Card Reader features to get paid faster and more securely.

Podium Marketplace

With over 180 different integrations and a growing ecosystem of solutions, Podium's Marketplace makes it easy for businesses to automate routine tasks and streamline everyday processes. If you don't see the integration you're looking for, you can even submit a request to have it added to the Marketplace or build a new app yourself using Podium's Developer Portal.

Pricing

Podium offers a comprehensive set of tools aimed at growing your business, engaging with customers, managing payments, and improving your reputation. The company offers a 14-day free trial with no strings attached, so you can test the product before making a purchase. Podium's pricing is transparent and straightforward, offering two pricing tiers: Monthly and Annual. The Monthly plan is priced at an affordable $399 per month, while the Annual plan offers a 15% discount, bringing the price down to $339 per month.

The Podium platform is equipped with a plethora of features that can assist small businesses, such as test driving webchat, Google Review Link Generator, GBP ROI Calculator, Texting Templates, Business Card Generator, and Customer Support. Additionally, Podium's expert support team is available to ensure that businesses maximize their usage and benefits from the platform. Podium's extensive resource center has videos and articles that can aid learning and provide help.

Moreover, Podium provides an all-in-one communication platform that seamlessly integrates with every channel and customer, including website chat, text marketing, inbox, contacts, and phones. The platform also enables businesses to handle digital and in-person payments, with payment solutions built explicitly for Podium users. The Text-to-Pay feature allows businesses to get paid faster than ever, and the card readers enable them to collect payments both in-store or the field.

Overall, Podium offers an extensive suite of tools and features that can help small businesses grow, engage with customers, manage payments, and improve their reputation. With its affordable pricing and comprehensive set of features, Podium is well-suited for small businesses looking to consolidate and streamline their customer communication efforts.

FAQ

How much does Podium cost?

Podium offers different pricing plans based on the needs of the user. The basic plan, which includes up to 3 hours of audio, is offered for free while the premium plans can cost between hundreds to thousands of dollars. It's best to check out their website to learn more about their pricing plans.

Can I only get a transcript?

No, Podium offers multiple services including show notes, chapters, highlight clips, transcripts, and more. Users can pick and choose the services that fit their needs the best.

What languages are supported by Podium?

As of now, Podium only supports the English language.

How does Podium differ from all the other similar tools out there?

Podium is a unique tool that provides multiple services that other tools do not provide. With Podium, users can not only obtain transcripts but also show notes, highlight clips, and more. It harnesses AI technology to create highly-relevant keywords, timestamps, and excerpts of the episode's 'best of' moments, which make it easier for podcasts to be discovered by fans and search engines. Its highly intuitive dashboard lets users segment their episodes efficiently while providing a summary of the episode to make the creation of show notes easier.

Who is Podium for?

Podium was created for anyone who wants to produce creative podcasts, from podcasters, producers, marketing directors, to engineers. It is recommended for those who need a quick and easy alternative to spend hours developing transcripts, notes, and metadata for distribution and promotion.

Alternatives

If you are looking for alternatives to Podium, here are some of the best options:

QuestionPro CX Reputation

QuestionPro CX Reputation is a reputation management tool that actively monitors brand mentions on websites and social media platforms in real-time. Its sentiment analysis feature can help you understand how your customers feel about your brand, and provide a more integrated view of the customer experience. The platform also allows you to respond to comments, posts, or reviews in any language by enabling automatic review translation. Its premium pricing starts at $99 per month, and it has a free version with limited features.

BirdEye

BirdEye is a cloud-based customer experience platform that uses customer feedback to improve customer experience and loyalty. Its features include feedback gathering, review monitoring, and customer surveys. BirdEye has direct integrations with over 150 leading directories and websites. However, its pricing is not publicly available, so you will need to contact BirdEye for pricing details.

GradeUs

GradeUs is a comprehensive reputation management tool that includes campaign management, feedback gathering, and multi-channel management in a suite of products. Its features are suitable for businesses of all sizes, and it pays particular attention to the requirements of a new one. It offers a 14-day free trial, and its premium pricing starts at $110 per month.

Swell

Swell is a customer engagement tool that assists small businesses in providing convenient online experiences and improving customer interactions. The platform allows users to send messages in a variety of formats to individuals or specific groups, all from a single messaging tool. However, pricing information is not readily available, so you will need to contact the Swell team for more information.

ReviewPush

ReviewPush is one of the finest Podium alternatives for monitoring your company's online reviews. It allows you to monitor, engage, and reply to customer reviews on all major review sites such as Yelp, Google, and Facebook. Its features also include review management, sentiment analysis, and reporting. ReviewPush offers a 21-day free trial, and its monthly pricing begins at $99.