I am posting this to prepare a preliminary review since I have only owned this printer scanner and facsimile for a few weeks now. Ill post a followup once I have had it long enough to put it through its paces. See how often jams happen, how difficult they are to clear, see if any other usability or maintenance issues arise, and how long the supplies last. This model seems to be very new, so much so that Amazon Dash Replenishment has not been integrated yet, although Brother promises that it will be soon. I finished configuring the device and had a firmware update available. For a small office or home printer it is heavy, however it is relatively quiet. There will be two people to lift it from the crate, this is of the same type that heavy servers are shipped in. The four retainer clips can be removed. The box is lifted straight off the base, and hands are used to use it more easily. I was able to perform the basic setup for the heavy lifting unit very quickly. There are some tape clips and other protection to remove but the instructions provide the location. Despite the plastic exterior chassis, the build quality was very high. For example, the pull out tray actually the drum unit containing the toner cartridges and providing easy access to the other replaceable components is one of the cleanest designs I have seen outside of datacenter equipment. In addition the various trays, flaps, rollers, and access doors involved in the printing and scanning paper paths move smoothly and engage/disengage with a positive audible and tactile click. In terms of software, one of the biggest pains in the neck for new devices is typically joining the local WiFi. Brother made the process easy in the same way that Google makes it with their Chromecasts. The device advertises a peer to peer WiFi network. The manufacturers software can use it to connect to the device and upload the correct network settings from the computer. The local installation of drivers and ect. was fairly painless. If you are in the shoe and have more complex requirements then it is worth remembering that in almost every instance, Brother did the right thing with the firmware on this device. In addition, every configuration can be done through an embedded web server that supports HTTPS and allows the admin to create and upload real certificate if they choose. It supports most local and remote printing protocols, from the older BSD LPD protocols to AirPrint and Google Cloud Print, and everything in between. Theres also a full suite of file transfers and network management protocols all individually disableable of course. The WiFi can run in personal (a the same password for everyone) or enterprise modes. ISP6 is supported, however it may be disabled. The device can update its own firmware over the network, and the process was basically painless. It was great to see a multifunction laser printer that was as easy to setup as a consumer device and easier than many cheap inkjets while having the configuration flexibility, protocol flexibility, and "enterprise" options to meet the needs of a more secure (or more complicated) network environment. I have tried the Mac OS version of desktop software. They did their job well, but they were not quite as polished as the printers firmware. The network installer wizard which connects to the printers ad hoc WiFi network to transfer WiFi credentials and parameters claimed to have failed with a timeout despite having successfully configured the printers network interface. The rest of the computer side install worked well and it was nice to see that the print drivers use CUPS instead of some weird proprietary interface. The only other problem was setting up the presets for scanning in the Control Center application. Is the application responsible for controlling the presets for a resolution file format destination directory and a Push scan initiated by the computer? MacOS desktop software only has an issue of using the control key when clicking the buttons to control the scan and configure the items for push scanning. I cannot comment on the Windows software as I have not used it. The Mac OS software has all the necessary features and gets the job done. The product appears to be quite new however, there is an opportunity to improve the product by updating firmware and software. I hope that future versions of the MacOS desktop software will smooth out some of the rough edges. Future versions of the device firmware will integrate Amazon Dash Replenishment as well as additional web services for print sources and scan targets.
I have used HP, Dell, and Oki printers. HP and Dell have poor toner performance. They do not match the quality of the print. Someone else called Brother's toner policy "draconian". This statement could not be more inaccurate. This cartridge does not have a smart chip that disables it in order to force you to buy a new one. It is a different twist than a gimmick. When the gear rotates too far, the printer detects it and flags the cartridge as empty. You may have to think that the cartridge contains not enough toner. You can remove the three screws from the end of the cartridge, turn the gear back to its original position, and put them back in. If you want to be even more attractive, you can also refill the cartridge with bulk toner. I do not do this because the toner itself costs around 80% of a new cartridge. They last a long time, especially if you reset them. In comparison to HP and Dell, I am spending less than half of my income on toner. After my experiences with Brother, I will never buy another HP, Dell or Oki printer. Thank you, brother.
It is the easiest printer to install. I own a business and work from home. I have had more printers than I can count. I ordered an inkjet printer because my previous printer was printing ink in the same way that I was drinking water. When it arrived, I took it out of the box and let it sit for two weeks. I dreaded setting it up because setting up new printers is always such a pain in the neck. However, I finally was able to afford it and began the setup process. Turn it on, press the Set Wizard, enter my WiFi code, search for the printer on my computer, found it, click on it, and then printed a Word document. The drivers were absent, support personnel did not speak on the phone and there was no frustration. I love it so far, this is my first day to use it.
My wife prints a lot of pages as she works as a teacher. I have become tired of replacing $35 Inkjet cartridges every day. The computer we have had for almost a month printing 1100 pages with a decent amount of toner. That is my general opinion on laser printers. I knew it does not automatically scan doublesided, but it does print doublesided. I am not promoting stars. This device is reproducing all copies without a problem. We have never experienced a single jam where the ADF is mounted on this machine. I think that the basic software is clean. However, there are better applications that allow you to manage the printers advanced settings more easily. I needed this information because I had to enable a specific protocol and port to enable AirPrint to work. It is possible that I was not actually trying to use AirPrint and may have skipped that portion of the initial setup, however, that may give a nonsavvy AirPrint user some difficulty. So far, it has been really good having this thing to handle all of our printing needs.
I was reluctant to purchase this printer after reading many reviews regarding the printer on Office Depot's website. I have had poor experiences with Epson and HP. Also, my Canon Pixma printer broke down after three years. I knew that Brother was a reliable brand but I never owned one of their printers before. It is happy that I decided to write. The setup was quick and simple and it took approximately 40 minutes. If you do not have a disk tray, Brother supplies videos on their website, as well as downloadable software. A lot of reviews complained that the printer was difficult or cumbersome to operate. I have not been able to experience this. Printing is very fast and easy. Faxing was also simple you can also log numbers into an internal address book for future convenience. Copying works without issues, and you can copy two sides contrary to what at least one reviewer claimed. I can inform you that fax is a dial up application that sounds loud upon a system startup. In general, there are two ways to change the volume. This printer is very good, with the toner cartridge located in the front. This means that for people with disabilities or for people who keep their printers in awkward locations, you do not have to worry about flipping the printer around once it is installed the only issue I am currently facing is scanning from the machine. This would mean having to load the scanner and then run back to the computer to click scan. I think that it would be avoidable if the printer could scan to the computer from its own interface. I have been playing with my firewall settings, but nothing has worked yet. I will talk to Brother's tech support to see what I could be doing wrong. Because this could be an issue for me personally, I am not willing to fault the device itself just yet.
Before I settled on this All in One Printer Scanner, I did a lot of searching through various Products and Reviews. I had the desire to use a dual side scanner with the option of scanning financial statements, documents and all other documents. This model has a second scanner to scan both sides at once, and it should be a good solution, compared to having to manually read the page and then do it again. It's faster to scan large doublesided documents this way. The ADF scanner function is surprising loud. It is not unreasonable, it is simply loud. If you are looking for photographs, the scanner settings leave a lot to be desired, but my primary use is for documents. It includes a document management software that includes a PDF reader that allows you to delete and insert pages, so you can re-scan a single bad page instead of rescanning an entire document if a page does not scan clearly the first time. That is a huge bonus that will save some usage on the scanner and help it last longer. As for printing, it wakes up fast and prints are clear, even with the ECO mode enabled. The cost of small toner is comparable to replacing the ink cartridges in an Ink Jet and provides an average of 1200 pages. I hope I do not have to come back and edit this review in order to review the durability, but in the short period of time I have had it, it seems better built than previous Ink Jets I have had, though Comparing an InkJet to a LaserJet is not a fair comparison.
I was able to print from both Android and iPhone, without installing any software or apps right out of the box. I just added power, paper, and the starter toner. I was not fond of the result of the mobile formatted image. When I print words and documents, the quality is there because the letters are crisp and precise. The unit does draw a lot of power hence the lights in my home office flickered after turning it on or initiating a print. I will update here if I have any problems, but I am doing it for the first time since my first impression. It is great for what we use it for. The update of 1 week contains many cool features that I did not expect. There are also a few cloud connected applications like Dropbox. When scanning documents, I can have then sent directly to email or phone. When scanning documents, they have built in OCR, aka they are scanned as words instead of just a document. A copying function will create an image of both ideas on one page. It required an additional setup which began by searching for the brother's dash replacement, followed the instructions on the brother's website, and completed successfully within ten minutes. After a week, the job is complete, yet I have not paired this printer with my office computer, therefore I recommend this printer as a standalone multifunction workstation with mobile connectivity.
I decided to switch my printers to Laser after years of buying ink jet printers each year or two. I would have saved myself many calls and trouble had I made this decision sooner. This is the typical install, even if you are not a techie. Connect it to your WiFi network, and the power cable will be the only cable. This is possible via the internet from your cellphone, tablet, and laptop. I do not keep paper anymore, because all bills are scanned to a PDF. I suggest you check to see how much room it has to be. The entire family loves it, especially the scan to email feature. Yes, you can scan a document and email it. You can set shortcuts in order to speed up your jobs. I created shortcuts for my mother and sisters that I can scan to PDF and email. We have two color inkjet printers and they are not used anymore. You have to turn them on. It has security built in. Get the larger toner for printing on a lot in your home office.
I have had many printers and faxes together, but this one is the first black and white printers and faxers. The name and brand is new to me, but set was easy and inked already.
I am unsure where to go.